Hello,

I've had a TradeStation account for about a decade and across a range of 6 or 7 different PC's and many configurations attempts, the desktop platform has been consistently infuriating in the reliability department ... until very recently. After recent updates I've actually been able to leave the platform open for days at a time without a single crash! Am I dreaming? Did TradeStation finally decide to care about their UX? Are other users experiencing better reliability, recently, or am I just getting lucky? Please tell me the good news!

With fingers crossed,
Seth

SethP 

Hello, I've had a TradeStation account for about a decade and across a range of 6 or 7 different PC's and many configurations attempts, the desktop platform has been consistently infuriating in the reliability department ... until very recently. After recent updates I've actually been able to leave the platform open for days at a time without a single crash! Am I dreaming? Did TradeStation finally decide to care about their UX? Are other users experiencing better reliability, recently, or am I just getting lucky? Please tell me the good news! With fingers crossed, Seth

What version 10 update are you using? It might be with recent updates, they have fixed some memory issues. But I am always scared of trying out latest version.

You probably will get more feedback if you post this at Tradestation's forum...

SethP 

Hello, I've had a TradeStation account for about a decade and across a range of 6 or 7 different PC's and many configurations attempts, the desktop platform has been consistently infuriating in the reliability department ... until very recently. After recent updates I've actually been able to leave the platform open for days at a time without a single crash! Am I dreaming? Did TradeStation finally decide to care about their UX? Are other users experiencing better reliability, recently, or am I just getting lucky? Please tell me the good news! With fingers crossed, Seth

I also had a Tradestation account since... a long time. Platform issues and especially "frozen DOM", stop losses not triggered and finally in January 20 minutes unresponsive Desktop, Web, App, platforms cost me enough to definitively close my account. By the way, the entire day of the last big issue I described, no one picked up calls, and no reply to emails.
Fortunately, as I always have 2 brokerage accounts, I was able to edge my NQ.

So, if they finally get serious again, like they used to be a decade ago, good for you!
To late for me.
Wish you the best!

@kevinkdog I'm running update 84.

@Fonz Yeah, I can completely relate. I can't count the number of times I've nearly rage quit them. I've had email support tickets that never even received a single reply. What has kept me from closing the account is I still find their strategy development capabilities too helpful for back-testing to justify ending the relationship. So I just pay for minimal data and don't actively trade with them anymore.

Unfortunately, it looks like I may have indeed been getting lucky the week that I originally posted. I did finally experience a crash, albeit it was a single crash over about a two week period, and I did successfully leave the platform open for an entire week without an issue, which seems unheard of.

What I wish I understood is what are the folks doing who run fully automated swing strategies on TradeStation?! It's got to be an absolute nightmare for them, or they have figured out some way to keep it reliable. Would love to hear from anyone who may be doing this.

SethP 

@kevinkdog I'm running update 84. @Fonz Yeah, I can completely relate. I can't count the number of times I've nearly rage quit them. I've had email support tickets that never even received a single reply. What has kept me from closing the account is I still find their strategy development capabilities too helpful for back-testing to justify ending the relationship. So I just pay for minimal data and don't actively trade with them anymore. Unfortunately, it looks like I may have indeed been getting lucky the week that I originally posted. I did finally experience a crash, albeit it was a single crash over about a two week period, and I did successfully leave the platform open for an entire week without an issue, which seems unheard of. What I wish I understood is what are the folks doing who run fully automated swing strategies on TradeStation?! It's got to be an absolute nightmare for them, or they have figured out some way to keep it reliable. Would love to hear from anyone who may be doing this.

I am running 20-30 automated strategies with Tradestation. Overnight holds on most.

I can't say I never have problems, but restarting TS every few days (sometimes letting it run a week or more) or more often refreshing charts is usually OK. I am running Update 65, which for me has fewer problems that what I've heard from others.

kevinkdog 

I am running 20-30 automated strategies with Tradestation. Overnight holds on most. I can't say I never have problems, but restarting TS every few days (sometimes letting it run a week or more) or more often refreshing charts is usually OK. I am running Update 65, which for me has fewer problems that what I've heard from others.

Interesting. What performance mode settings are you using?

SethP 

Interesting. What performance mode settings are you using?

Just normal Auto configured by Tradestation