fwiw @josh, highly respected FT71 just started a brokerage, posting this on his facebook on
4.3.20, “The launch for my new futures brokerage went off beautifully. Tons of requests and a 20-hour day to make sure every single one is answered. Join us at edgeclear.com "
...facebook.com/futurestrader71/

https://edgeclear.com/about-us/

SierraChart support says the following:

Notice: Users can experience disconnection issues and lagging market data when using CQG. This can cause risk with trading and there have been many reported incidents reported already. We recommend that new users or users trading the CME group of markets only use the Sierra Chart Order Routing service with Data instead of CQG if you just require CME/CBOT/NYMEX/COMEX trading only. Sierra Chart as of November 1, 2019, will only provide support to CQG users within our discretion. We are not able to help with data lagging issues, disconnection issues, or other types of data issues encountered.

Source: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php

---

For me it sounds like CQG is not a very reliable platform. In this case a new broker will not help you.

But I have to say I don't know any broker who have had not problems. In some point they all have. Specially Interactive Brokers and it's awful customer service

For any reason those who cannot close their positions I recommend you to call the trade desk. They will close the positions for you. If they also are not able to do it then it's a bit different story.

---

Thank you very much for the info about the Futures71's brokerage. Going to check it.

I've been with IB for 20 years or so I think and never once needed customer service, FWIW. YMMV but I figured I'd mention it.

That said, I think Amp wants 12k for ES overnight margin, whereas IB wants 25k. Catering to different customers.

Sent using the NexusFi mobile app

Big Mike 

I've been with IB for 20 years or so I think and never once needed customer service, FWIW. [/URL]

I also have been with them something about 15 years now so it doesn't change the fact that I have had many problems with them.

With AMP none. I have contacted their customer service something like 10 times within last 8 years but every time the problem has been me not them. So...

But as I said they all have problems in some point and I know the day will come for me too This is why I use brokers who have the lowest day trading margin requirements so I do not have to keep any funds in their accounts more than absolutely necessary.

Fortunately my strategies do not need overnight positions which has been a very good thing lately

btw. Mike thank you very much for the best trading forum. Keep going your good work !

From AMP in an email just now:

Quoting 

(updated 1pm - Tuesday - April 21, 2020) Due to certain anomalies affecting Crude Oil Futures, trading in the front month futures for Crude Oil and Mini-Crude, CLM20 and QMM20, have been set to Liquidating Trades Only. Any positions in CLM20 and QMM20, both long and short, are subject to liquidation. This is an unprecedented times....YOU must trade responsible. The event from yesterday could happen again...as of publishing this post, the June 2020 CL Contract is trading at 9.09. Within range of going negative again...and if happens again, this is unknown conditions and the ability to exit positions could become limited.

josh 

From AMP in an email just now:

This was to be expected.

Other brokers are doing the same thing.

RDK91 

This was to be expected. Other brokers are doing the same thing.

Those negative numbers and no buyers destroyed many accounts last monday so this is absolutely a right thing to do.

Scalpguy 

Those negative numbers and no buyers destroyed many accounts last monday so this is absolutely a right thing to do.

The right thing to do is not let anyone trade crude because some people didn't manage their risk? What if I were primarily a crude trader? I'd either not trade, or trade relatively illiquid back month contracts only?

josh 

The right thing to do is not let anyone trade crude because some people didn't manage their risk? What if I were primarily a crude trader? I'd either not trade, or trade relatively illiquid back month contracts only?

I just see it too risky.

3500 ticks under one second is just too much to manage. Can easily happen again.

Better to stay away for awhile. Maybe it's a good point for a short vacation

I am brand new to future trading. I was trading currencies before so I was very familiar with MT4 so I was looking for a broker that offers MT5. I ended up choosing AMP. It took me only 4 business days from the day I applied for trading account to take my first trade. So I had a very good experience so far with AMP. Their customer portal is not very good though but I don't spend much time in there anyway.