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Sierra Chart SPX.XO and VIX.XO with IQFeed


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  #1 (permalink)
 
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 Big Mike 
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I keep getting a symbol error "unknown, unavailable or improperly formatted" with SPX.XO and VIX.XO thru IQFeed on Sierra Chart.

This worked fine in March when I last used Sierra Chart. Now that I've finally got my new office setup, I load it up again and am getting this error. The symbol names are valid from IQFeed, so it seems to be a Sierra Chart problem.

Anyone have any idea?

Symbol Error - VIX.XO is unknown, unavailable, or improperly formatted.
Symbol Error - SPX.XO is unknown, unavailable, or improperly formatted.

Mike



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  #2 (permalink)
 
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 Big Mike 
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Hoping @josh can comment, I think he uses these symbols and IQFeed.

Mike



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  #3 (permalink)
 
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 josh 
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They are working fine for me ... just to be sure, are you on latest version of SC?

And using the IQWatchQuote app, you can see both I'm assuming?

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 Big Mike 
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josh View Post
They are working fine for me ... just to be sure, are you on latest version of SC?

And using the IQWatchQuote app, you can see both I'm assuming?

Build 1185, and yes the symbols work fine outside of Sierra Chart.

Mike



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  #5 (permalink)
 
Big Mike's Avatar
 Big Mike 
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@josh what do you show for price display format, tick size, and volume multiplier?

I am showing tick size of 1.0 which cannot be right.

Mike



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  #6 (permalink)
 
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Big Mike View Post
@josh what do you show for price display format, tick size, and volume multiplier?

I am showing tick size of 1.0 which cannot be right.

Mike

Should be 0.01

However, that should not yield an error like the one you got. Can you post a screen shot of the symbol settings, as well as the error? Also, rename or delete the vix.xo.scid file and try it again.

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  #7 (permalink)
 
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 Big Mike 
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josh View Post
Should be 0.01

However, that should not yield an error like the one you got. Can you post a screen shot of the symbol settings, as well as the error? Also, rename or delete the vix.xo.scid file and try it again.

I'm thinking something is corrupt and will try renaming the file. Out now but will try later.

Sent from my LG Optimus G Pro



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  #8 (permalink)
 
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 Big Mike 
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I renamed the VIX.XO.* and SPX.XO.* files and re-opened Sierra Chart. Same problem.



Mike



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  #9 (permalink)
 
Big Mike's Avatar
 Big Mike 
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Big Mike View Post
I renamed the VIX.XO.* and SPX.XO.* files and re-opened Sierra Chart. Same problem.



Mike

At this point, it could be any of the other tickers referenced on the chart even though that's not what the log suggests. I'll try a new blank chart later and try to troubleshoot.

Mike



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  #10 (permalink)
 
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 Big Mike 
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josh View Post
Can you post a screen shot of the symbol settings



Mike



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