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  #11 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
Site Moderator
 
Experience: Advanced
Platform: Sierra Chart
Trading: ES, YM
Frequency: Several times daily
Duration: Minutes
Posts: 8,178 since Jan 2013
Thanks Given: 57,628
Thanks Received: 26,319

Anyone having Juneteenth NT data missing issues, see this post by OptiTrader in another thread:


OptiTrader View Post
ha, just received a reply from ninjatrader.

"We've experienced an issue with NinjaTrader 8's trading hour templates listing Juneteenth (6/20) as a full-day holiday.

As a result of this, charts did not chart real-time data as of the exchange's open on 6/19. We can only apologize for this.

We have since updated the trading hour template and corrected this error. To receive this update, please restart the NinjaTrader platform."

Bob.

When one door closes, another opens.
-- Cervantes, Don Quixote
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  #12 (permalink)
 
phantomtrader's Avatar
 phantomtrader 
Reno, Nevada
Market Wizard
 
Experience: Advanced
Platform: NinjaTrader
Trading: ZN, ZB, CL
Frequency: Daily
Duration: Minutes
Posts: 590 since May 2011
Thanks Given: 218
Thanks Received: 992


bobwest View Post
Anyone having Juneteenth NT data missing issues, see this post by OptiTrader in another thread:



Bob.


Thanks, Bob. I restarted several times - same thing. Can't connect. And "Juneteenth" has disappeared from the Trading Hours list. I put it back in with the correct parameters, but still no data.
Ninja support not responding either.

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  #13 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
Site Moderator
 
Experience: Advanced
Platform: Sierra Chart
Trading: ES, YM
Frequency: Several times daily
Duration: Minutes
Posts: 8,178 since Jan 2013
Thanks Given: 57,628
Thanks Received: 26,319



phantomtrader View Post
Thanks, Bob. I restarted several times - same thing. Can't connect. And "Juneteenth" has disappeared from the Trading Hours list. I put it back in with the correct parameters, but still no data.
Ninja support not responding either.

@NinjaTrader
@NT Brokerage

Any help or suggestions?

Bob.

When one door closes, another opens.
-- Cervantes, Don Quixote
Reply With Quote
  #14 (permalink)
 
phantomtrader's Avatar
 phantomtrader 
Reno, Nevada
Market Wizard
 
Experience: Advanced
Platform: NinjaTrader
Trading: ZN, ZB, CL
Frequency: Daily
Duration: Minutes
Posts: 590 since May 2011
Thanks Given: 218
Thanks Received: 992


bobwest View Post
@NinjaTrader
@NT Brokerage

Any help or suggestions?

Bob.

I've been trying to get in touch with platform support since last week on another issue. No response. Maybe internal problems i.e. financial.
I might try another way to get someone's attention.

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Last Updated on June 20, 2022


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