Gradient Labs

AI startup building autonomous customer support agents (Otto) for regulated industries including financial services. 90% query resolution with 98% QA pass rate. Powers AI support for leading European fintechs reaching 32M+ end users.

Products & Services

Otto AI Agent

b2b

Autonomous AI agent for financial services customer operations. Resolves complex queries end-to-end with compliance built in. Handles both frontline support and back-office processes.

80+ CSAT scores
40-60% resolution day one
SOC 2 certified
GDPR compliant
Multi-LLM failover
Auto quality assurance
Financial compliance guardrails
Back-office automation

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Gradient Labs

Products & Services

Otto AI Agent

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