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Search: Posts Made By: Earn2Trade
Forum: Trading Reviews and Vendors June 26th, 2020, 12:22 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
We are reporting what we can see in R Trader Pro,...

We are reporting what we can see in R Trader Pro, which the users all have access to. We are happy to investigate any claims with Rithmic, but that needs their involvement as well, since we can only...
Forum: Trading Reviews and Vendors June 24th, 2020, 01:08 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Hi! We are not looking at logs, we are showing...

Hi! We are not looking at logs, we are showing you the same information that you can see in R Trader Pro as well: just need to add the "originator window" column in your order history window. It...
Forum: Trading Reviews and Vendors June 23rd, 2020, 03:39 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Rithmic can take some time to analyze log files...

Rithmic can take some time to analyze log files and respond.
Forum: Trading Reviews and Vendors June 23rd, 2020, 03:00 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Sorry to hear that! I'm sure if Rithmic is...

Sorry to hear that! I'm sure if Rithmic is involved you'll get a full detailed explanation of what happened! Let everyone know what they find.
Forum: Trading Reviews and Vendors June 12th, 2020, 06:41 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Hello! Sorry to hear that, we're definitely not a...

Hello! Sorry to hear that, we're definitely not a joke. Our live support is first class and they are more than happy to help you. If you have any issues, feel free to DM me and I'll make sure it's...
Forum: Trading Reviews and Vendors June 12th, 2020, 06:40 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Hello! Best to reach out to support so they can...

Hello! Best to reach out to support so they can look at your account. Generally this is due to your Rithmic ID expiring, which happens when your billing period is up. Support can take care of you!
Forum: Trading Reviews and Vendors April 23rd, 2020, 11:27 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Hello! First off, I'd like to apologize for...

Hello!

First off, I'd like to apologize for your experience so far with Helios. As you know, with COVID going on, things are a bit slower than normal with everyone working at home and the FCM's...
Forum: Trading Reviews and Vendors January 16th, 2020, 07:44 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
I understand the frustration! That said, as you...

I understand the frustration! That said, as you mentioned, this seems like a Rithmic issue and it's not really our place to comment publicly about their software. If it's a Rithmic issue, it would...
Forum: Trading Reviews and Vendors January 15th, 2020, 09:39 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
We're happy to work with him to find out what's...

We're happy to work with him to find out what's going on and address any issues - just waiting for him to come talk to support.
Forum: Trading Reviews and Vendors January 14th, 2020, 03:42 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
I really recommend speaking with our support - we...

I really recommend speaking with our support - we can't really solve cases in this fashion. We are more than happy to speak with you through our support channels and help you resolve any issues you...
Forum: Trading Reviews and Vendors December 18th, 2019, 09:47 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Regarding a global max position limit, a couple...

Regarding a global max position limit, a couple issues make that setup either impossible or not practical.

First, a global max position limit is rendered useless by the micros. You can either...
Forum: Trading Reviews and Vendors December 13th, 2019, 08:11 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
No reason you should have gotten that message - I...

No reason you should have gotten that message - I apologize if you did! You can absolutely email [email protected]. You can also go to our website and talk with livechat. If you have them limit...
Forum: Trading Reviews and Vendors December 12th, 2019, 11:58 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Hello! 1) By default, no it doesn't prevent...

Hello!

1) By default, no it doesn't prevent it. This is because most clients want the ability to scale without having us adjust the limits. You are able to let the staff know before you start to...
Forum: Trading Reviews and Vendors November 22nd, 2019, 04:23 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
We do have a way to help restrict the orders,...

We do have a way to help restrict the orders, please speak with our support and they can help you out! Thanks for the kind words.
Forum: Trading Reviews and Vendors November 22nd, 2019, 02:42 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Hello Ziggy123, Thank you for sharing your...

Hello Ziggy123,

Thank you for sharing your experience in a venue where we can respond. We want to make it clear that we never had any intention of insulting your intelligence and if we offended...
Forum: Trading Reviews and Vendors October 12th, 2019, 01:33 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
That shouldn't be there, what Mike said is...

That shouldn't be there, what Mike said is accurate. See: https://help.earn2trade.com/en/articles/3292347-what-offer-will-i-receive-upon-completing-the-gauntlet-mini.

I'll let the website team...
Forum: Trading Reviews and Vendors August 2nd, 2018, 11:41 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Absolutely, it's guaranteed.

Absolutely, it's guaranteed.
Forum: Trading Reviews and Vendors August 1st, 2018, 04:02 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Thanks for the questions! 1) No. Helios will...

Thanks for the questions!

1) No. Helios will explain in their offer what the restrictions are. This typically is just telling you what your drawdown/loss limit is (it's not trailing), making sure...
Forum: Trading Reviews and Vendors August 1st, 2018, 01:50 PM
Replies: 172
Views: 82,448
Posted By Earn2Trade
We’ve just launched earlier this year and at this...

We’ve just launched earlier this year and at this rate we’re on track to reach 100 traders who will pass the Gauntlet™ by the end of the year. We plan on having an AMA thread here soon as well as a...
Forum: Trading Reviews and Vendors August 1st, 2018, 11:49 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Think of it this way - Whenever the trader gets...

Think of it this way - Whenever the trader gets their share, Helios gets theirs. If the trader doesn't withdraw, Helios is getting their share once a month. Helios only ever gets their proper share,...
Forum: Trading Reviews and Vendors August 1st, 2018, 09:23 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Hey Adam - Wire transfers are $15-35, depending...

Hey Adam - Wire transfers are $15-35, depending on domestic or international. You can also elect for a direct bank payment (ACH), which is free.

Helios takes their cut at minimum once per month....
Forum: Trading Reviews and Vendors July 27th, 2018, 11:24 AM
Replies: 172
Views: 82,448
Posted By Earn2Trade
Thanks for joining! We've issued you a 25% refund...

Thanks for joining! We've issued you a 25% refund since you're an Elite member :)
Happy trading!
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