NexusFi: Find Your Edge


Home Menu

 


Quotes by TradingView
Go Back   >  Search Forums  > 

Showing results 1 to 21 of 21
Search: Posts Made By: AvgTraderJoe
Forum: Traders Hideout February 18th, 2021, 04:28 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
Can confirm. Got an email stating that the loss...

Can confirm. Got an email stating that the loss will be refunded today; shown under “Trade Error Refund” in the daily statement.
NT brokerage handled this very well in the end. Confidence in NTB...
Forum: Traders Hideout February 11th, 2021, 11:42 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
Here's the list. ...

Here's the list.

https://ninjatrader.com/support/forum/forum/ninjatrader-7/platform-technical-support/5506-where-do-your-orders-reside-using-ninjatrader-7?t=5349&highlight=order+reside

Sent...
Forum: Traders Hideout February 11th, 2021, 01:55 AM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
To be honest when i first closed my position i...

To be honest when i first closed my position i was up grand and reported it to NT brokerage. When my second position was closed i was down around 500. Reported the same to NT brokerage as well.

...
Forum: Traders Hideout February 10th, 2021, 05:50 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
That would be nice for NT Brokerage. The...

That would be nice for NT Brokerage. The inability to communicate with the FCM was really frustrating for the customers.
Forum: Traders Hideout February 10th, 2021, 05:45 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
That was my observation too. The position wasn't...

That was my observation too. The position wasn't real but the close position orders were real.
Further more the resulting positions; of the close action; were not visible on the platform. I...
Forum: Traders Hideout February 9th, 2021, 01:23 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
Sorry my bad. The statement received was for...

Sorry my bad. The statement received was for 02/05/2021.
I still have to receive a statement for Sunday 02/07/2021 where the whole fiasco happened.
Forum: Traders Hideout February 9th, 2021, 01:13 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
Just an update - I received the daily activity...

Just an update - I received the daily activity statement which seems correct; without the loss from the closing of the erroneous position.
But I do not see the statement balance reflected under my...
Forum: Traders Hideout February 8th, 2021, 04:45 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
The weird thing was that when i closed out this...

The weird thing was that when i closed out this GHOST position from NT8 it generated a short order(market sell) which wasn't visible on the platform at the time.
When I disconnected and reconnected...
Forum: Traders Hideout February 8th, 2021, 04:10 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
I wish this were the case. But i did grep through...

I wish this were the case. But i did grep through all of the trade execution log for the past 20 days and never found a "single" entry/order by those values.
So yes there is evidence that these...
Forum: Traders Hideout February 8th, 2021, 02:07 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
And to be fair these are GHOST orders and not...

And to be fair these are GHOST orders and not partially filled/not yet closed trades. I was done on Friday at 10AM and shutdown my system.
Sunday's support email show me i was LONG at a price where...
Forum: Traders Hideout February 8th, 2021, 01:55 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
I don't want to get into the terminology here but...

I don't want to get into the terminology here but hey if you want to call orders; that you know weren't placed by you; as mis-matched then so be it.
Forum: Traders Hideout February 8th, 2021, 01:48 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
The software keeps a log. "Documents\NinjaTrader...

The software keeps a log. "Documents\NinjaTrader 8\log"

If you use a strategy and trace is enable the logs are here "Documents\NinjaTrader 8\trace"
Forum: Traders Hideout February 8th, 2021, 01:42 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
I agree on what you said here but NT brokerage is...

I agree on what you said here but NT brokerage is also to be blamed here for not responding to customers either by phone or by email in time; in fact they were and are still unaware how many of their...
Forum: Traders Hideout February 8th, 2021, 01:31 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
Just to clarify that problem with TS was a...

Just to clarify that problem with TS was a incorrect trade price adjustment.

I never encountered a brokerage where GHOST orders suddenly appear on your account.
Forum: Traders Hideout February 8th, 2021, 01:20 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
I had a similar problem back in TradeStation and...

I had a similar problem back in TradeStation and they made my account whole again. But this situation is different as NT is just a IB and the error occurred due to the FCM's system shutdown. It's...
Forum: Traders Hideout February 8th, 2021, 11:26 AM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
NT brokerage has a cqg mobile platform which also...

NT brokerage has a cqg mobile platform which also showed the erroneous positions. As someone who places orders via a custom strategy; i would and i did go flat in a instant. Though i did try to call...
Forum: Traders Hideout February 8th, 2021, 10:05 AM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
The images posted proves that NT Brokerage...

The images posted proves that NT Brokerage "emergency" support was not answering phones. PERIOD.

Whatever the underlying reason is secondary. And i'm pretty sure that NT and Phillip Capital is...
Forum: Traders Hideout February 8th, 2021, 09:46 AM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
Not in my experience. I tried calling and...

Not in my experience. I tried calling and emailing your order desk and brokerage support and no one responded. I guess they were watching the super bowl instead of taking care of their customers....
Forum: Traders Hideout February 8th, 2021, 08:40 AM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
I agree on this. NT brokerage emergency desk...

I agree on this. NT brokerage emergency desk isn't responsive at all. They are not picking up the phone or replying back to emails.
Better to get a decent brokerage/FCM like IB and be done with the...
Forum: Traders Hideout February 8th, 2021, 01:00 AM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
Probably shouldn't trade at all until this fiasco...

Probably shouldn't trade at all until this fiasco is settled.

On my end, when i logged in today i found that I had LONG positions on MNQ. I tried to reach out to the Ninjatrader emergency trade...
Forum: Traders Hideout February 7th, 2021, 09:06 PM
Replies: 309
Views: 49,278
Posted By AvgTraderJoe
I think the NT trade desk is not answering their...

I think the NT trade desk is not answering their phones to avoid going on record and email replies to inquiries and disputes are limited and short.

FYI Phillip Capital about a year back was fined...
Showing results 1 to 21 of 21

What unexpected challenges have you encountered while trading on a "Funded Trader" platform?

View Results Discuss Poll
 

 
 


© 2024 NexusFi™, s.a., All Rights Reserved.
Av Ricardo J. Alfaro, Century Tower, Panama City, Panama, Ph: +507 833-9432 (Panama and Intl), +1 888-312-3001 (USA and Canada)
All information is for educational use only and is not investment advice. There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
About Us - Contact Us - Site Rules, Acceptable Use, and Terms and Conditions - Privacy Policy - Downloads - Top