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Search: Posts Made By: mattz
Forum: Brokers March 19th, 2021, 02:56 AM
Replies: 595
Views: 346,930
Posted By mattz
AMP sent an email on how to reset the passwords...

AMP sent an email on how to reset the passwords to the portal.
It would only send an email to a specific email. Make sure you put the right email there, ideally the one you used when registering...
Forum: Brokers October 19th, 2020, 11:22 PM
Replies: 595
Views: 346,930
Posted By mattz
I don't think the response was cold, offensive,...

I don't think the response was cold, offensive, or inappropriate. Compliance wants to keep it short and sweet, and they did say that they "regret".
Bob, if someone is rejected is for a reason, it...
Forum: Brokers October 13th, 2020, 05:20 PM
Replies: 595
Views: 346,930
Posted By mattz
The process of not enabling an account or not...

The process of not enabling an account or not approving one is not random.
Compliance has its guidelines that it follows and, and if something altered them to any suspicious, they act on it.
They...
Forum: Brokers August 26th, 2020, 02:35 PM
Replies: 595
Views: 346,930
Posted By mattz
Make sure you check the email you opened an...

Make sure you check the email you opened an account with. Notices are typically sent there. This is just as an FYI.

Thanks,
Matt Z
Optimus Futures

There is a substantial risk of loss in...
Forum: Brokers July 9th, 2020, 09:50 AM
Replies: 595
Views: 346,930
Posted By mattz
kremat0r I am happy to report that AMP was able...

kremat0r I am happy to report that AMP was able to process your payment manually and you should receive your funds.

AMP processed your account the same day you requested the withdrawal, however,...
Forum: Brokers June 2nd, 2020, 01:34 AM
Replies: 595
Views: 346,930
Posted By mattz
Here is how I would approach the negative price...

Here is how I would approach the negative price issue. I would break it into components and see what role each part had in this unprecedented situation. Naturally, when people say "broker," they...
Forum: Brokers May 31st, 2020, 07:38 PM
Replies: 595
Views: 346,930
Posted By mattz
bobwest Thank you as always trying to keep it...

bobwest Thank you as always trying to keep it civil. I tried to help while he is just busy insulting me.

When you place a price of -1.00 as his demo indicates while the market is 16, it would be...
Forum: Brokers May 31st, 2020, 06:45 PM
Replies: 595
Views: 346,930
Posted By mattz
Your image shows an exchange rejected order. I...

Your image shows an exchange rejected order. I suggest contacting the exchange and match it with the time and sales logs that the broker could provide.

I did not come here to defend anyone. I am...
Forum: Brokers May 31st, 2020, 05:02 PM
Replies: 595
Views: 346,930
Posted By mattz
The support of negative prices is done through...

The support of negative prices is done through the technology FCMs use—my understanding through discussions that CQG, Rithmic, and TT is that they did support negative prices. You are more than...
Forum: Brokers August 25th, 2019, 08:41 PM
Replies: 595
Views: 346,930
Posted By mattz
As you stated, you will need a data feed such as...

As you stated, you will need a data feed such as CQG, Rithmic, CTS, or TT for order routing. AMP provides all of them. These are the data that you need to compare against when you use the internal...
Forum: Brokers July 16th, 2019, 10:04 PM
Replies: 595
Views: 346,930
Posted By mattz
Yes, it is possible to view MT5/Sierra via the...

Yes, it is possible to view MT5/Sierra via the same account. But, CQG charges an additional fee for the 2nd user, and additional data feed because you will need different credentials for each...
Forum: Brokers May 29th, 2019, 08:31 PM
Replies: 595
Views: 346,930
Posted By mattz
Most of the time, it's a straight forward process...

Most of the time, it's a straight forward process if the broker/FCM has a relationship with the custodian. In our experience, Midland has been great, and they work with most FCMs (including AMP).
...
Forum: Brokers May 28th, 2019, 06:06 PM
Replies: 595
Views: 346,930
Posted By mattz
I have been here for nearly a decade, and I...

I have been here for nearly a decade, and I appreciate your kind words as I do my best to help everyone and follow up with our clearing to expedite things. When things do not work out, it's merely a...
Forum: Brokers May 28th, 2019, 05:15 PM
Replies: 595
Views: 346,930
Posted By mattz
Jeff, as I explained to you in an email, AMP uses...

Jeff, as I explained to you in an email, AMP uses Zendesk for customer service. This software copies anyone who has been on the original email (thread) that it starts. Since you replied to the old...
Forum: Brokers May 26th, 2019, 01:08 PM
Replies: 595
Views: 346,930
Posted By mattz
I have been here for ten years, and many times...

I have been here for ten years, and many times did not "fly" to the defense of AMP when criticism was in place. I am genuinely offended at the idea that you suggest that I serve as a proxy. I do...
Forum: Brokers May 26th, 2019, 02:32 AM
Replies: 595
Views: 346,930
Posted By mattz
To the traders on Futures.io, I have been...

To the traders on Futures.io,

I have been with AMP now for about 4-5 years, and we never had a customer who's funding was lost. Further, we dealt with customers who placed two digit funds on...
Forum: Brokers May 14th, 2019, 11:44 PM
Replies: 595
Views: 346,930
Posted By mattz
One day is reasonable because they have to check...

One day is reasonable because they have to check across risk, CME fees, platforms fees, etc.

Matt Z
Optimus Futures

There is a substantial risk of loss in futures trading. Past performance...
Forum: Brokers May 14th, 2019, 03:15 PM
Replies: 595
Views: 346,930
Posted By mattz
I appreciate the kind words. You do have a...

I appreciate the kind words.

You do have a unique account number, and when funds arrive at AMP, they get allocated directly to your account.
In your case, I am not familiar with BillPayer and...
Forum: Brokers May 14th, 2019, 09:55 AM
Replies: 595
Views: 346,930
Posted By mattz
Jeff, since you opened your account utilizing...

Jeff, since you opened your account utilizing Optimus Futures as your IB, I feel a sense of responsibility as far as your experience.

Let me start by saying that for the last 48 hours I have...
Forum: Brokers January 29th, 2019, 08:55 PM
Replies: 595
Views: 346,930
Posted By mattz
We would be more than happy to assist you with an...

We would be more than happy to assist you with an account at AMP. We work with their account opening dept. and their trade desk. If you need help do not hesitate to ask.

Thanks,
Matt Z ...
Forum: Brokers August 30th, 2018, 12:53 PM
Replies: 595
Views: 346,930
Posted By mattz
1st - 2 lines are local MT5 terminal response...

1st - 2 lines are local MT5 terminal response messages. (not just the 1st line). After the 2nd line >> Line 3 (line 3 - is the time “241 ms” from the MT5 terminal to the AMP/CQG/MT5) the order is...
Forum: Brokers March 21st, 2018, 10:42 PM
Replies: 595
Views: 346,930
Posted By mattz
These are not even close to what AMP charges in...

These are not even close to what AMP charges in terms of commissions when they have their default margins of $500 on YM (at least not our customers). Check what margins you set yourself up with.
...
Forum: Brokers August 27th, 2017, 01:04 PM
Replies: 595
Views: 346,930
Posted By mattz
Hosting snag. it's back online. Matt Z ...

Hosting snag. it's back online.

Matt Z
Optimus Futures

There is a substantial risk of loss in futures trading. Past performance is not indicative of future results,
Forum: Brokers June 30th, 2017, 04:04 PM
Replies: 595
Views: 346,930
Posted By mattz
t is unfortunate you could not see them. However,...

t is unfortunate you could not see them. However, I visited their office a number of times and they always welcomed me. Granted, I am their IB, but at the same time, they never refused a visit. I...
Forum: Brokers August 5th, 2016, 09:05 PM
Replies: 595
Views: 346,930
Posted By mattz
We clear via AMP and typically the treasury...

We clear via AMP and typically the treasury always sends out cash on time and upon request.
I think that the response you had was due to someone who is not on the treasury side.
If you need...
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