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hi sandman, I am also in texas and mirus customer. howdy
I was just talking to my friend and we just read that mirus is offering this month a $500 credit to anyone that transfers in to them, but credit is only for new customers that transfer in before the end of the month. What about us? We are the customer that have been with them and obviously over paying by 25 cents. They should comp us too!!! What do you think?
$500? Maybe we should transfer our accounts out & then back in!
But seriously...I'm just glad to have a reliable broker. Somebody I can email or call & actually get an answer, and who won't raise my blood pressure 25 points beyond what it's already raised from the normal vicissitudes of trading the euro futures these days. Life is just too d&mn short.
Is that worth an extra 25 cents? Yeah, and after what I've seen at amp, I'll bend down & kiss their feet, too!
Thanks Sandman!! I needed that...that is hilarious. I think that is really a great idea!! But on serious note , if mirus does not comp me on monday when i call them..i will be pissed. I really do not like when companies only think about new customers and not the long time ones.
Yes, it is. Something has changed in their relationship with customers, even if I still feel their portal the best thing they have. They have become rude, unfriendly, anonimous (everybody reply and sign with their id-number) and impatient too however ... it's better to come back to Mirus and Amp ;-)
Suffice it to say, I'd rather chew on broken glass, wash it down with gasoline & have a match for dessert than trade with amp ever again.
The remainder of my experience with amp, I've listed elsewhere, so I won't repeat it.
My concerns are with lousy customer support.
But I would suggest folks look at the FCM data from the CFTC site & compare the clearing firms available at Mirus (RCG=Rosenthal Collins Group, Dorman) with amp clearing. Amp has perhaps $30 million in customer assets and at most $1 million in excess liquidity. Compare that with RCG. I don't believe a broker would have access to your assets unless they were also doing the clearing, but could be mistaken. Thievery like what happened at MF Global would have to be instigated at Rosenthal Collins, and they state on their front page where client funds are invested updated every month. So the insinuation about prop trading at Mirus is totally off-base. Don't know much about Dorman, but even they seem much better established and capitalized than the sort of clearing Amp forces on you. And I would add, that sort of arrangement with in-house clearing makes them more susceptible to the sort of shenanigans you saw at MF Global. I'm not insinuating they ARE doing that, just stating such a betrayal is more possible in that setting. I mean, I guess it's POSSIBLE Mirus could somehow get RCG to wire your funds from a customer segregated account in RCG's name to a Mirus prop trading firm foreign subsidiary to settle some obligation from their prop trading... in the same sense that it's possible the moon is made of limberger cheese with seas of coca cola. It's just not very likely. The more likely response to such a request would be, "are you insane?" possibly along with a phone call to the fbi.
What does it mean when someone is so concerned about a few cents costing more but would sacrafice any decent support from a broker so they could save those few cents. My past experience with Amp cost me $9600 because they didn't provide ANY support or backup for the mistake. How many trades would I have to make to recover those few cents per trade? As I stated before, I hope they have cleaned up their act, but sure am not going to give them the chance to prove it to me that they have, unless they are willing to re-imburse my $9600 Usually when you pay less, you get less. Being cheaper does not gurantee better service, bad service at cheap prices costs more than paying higher prices and receiving better support.
I agree totally with you TXmkrr, but this happens every day with every different type of business as well, but you should know that regardless of what business today you are involved with, for that almighty dollar, they DON'T care about you and will do whatever they can come up with to increase the profits for THEMSELVES. Any company who offers better deals or services to new customers than they do to the ones who have made them successful in the first place, for me, if they don't offer the same deal to me has just automatically lost a customer. If they don't match, you will know that you don't mean anything to them, so dump them.