When I try to switch my license key to my live key from the SIM key I'm getting the following error. I can't find any strategies running so not sure why. Any ideas?

"You cannot change your license key while you have running strategies."

Added information:

There seems to be a residual issue from yesterday's Rithmic outage on my Ninja Trader. I can only switch license keys when disconnected from the Rithmic feed, otherwise I get the error below while trying to switch the license key while connected to the Rithmic feed (never had this occurred before).

Is there a way I can clear this out of my system?

Background - Yesterday my Ninja froze during the outage with an existing order that I could not clear. It may still be in my Ninja Trader and causing the current problem.

TrendTraderBH 

When I try to switch my license key to my live key from the SIM key I'm getting the following error. I can't find any strategies running so not sure why. Any ideas? "You cannot change your license key while you have running strategies."

I think that you cannot switch licenses while being connected. For a SIM license restrictions apply, as you cannot connect to your broker.

Why do you want to switch licenses at all?

There is no reason to switch to a SIM license, if you have a regular license.


Database Reset:

If you want to clear your install from the remainders of yesterday's disconnects, you would need to reset your data base under Tools -> Options -> Data -> Reset DataBase.

But attention, this will delete all your trade data (orders and executions) from the historical data base. However it should not touch your historical price data.

I was able to switch before today no problem while connected, today after the Rithmic problem was the first time I was unable to. I switch licenses to the SIM license while I'm not trading live for security reasons.

Fat Tails 

I think that you cannot switch licenses while being connected. For a SIM license restrictions apply, as you cannot connect to your broker. Why do you want to switch licenses at all? There is no reason to switch to a SIM license, if you have regular license.

TrendTraderBH 

I was able to switch before today no problem while connected, today after the Rithmic problem was the first time I was unable to. I switch licenses to the SIM license while I'm not trading live for security reasons.

Then just try to reset your database. Will kill your historical trade data.

You could do a backup prior to doing that.

I did what you suggested and backed up prior. It worked - thanks. I put this question out via email to my broker and Ninja and posted here at NexusFi (formerly BMT). NexusFi (formerly BMT) (Fat Tails)was first and correct.....my broker and/or Ninja have yet to reply lol....Thanks again!

Fat Tails 

Then just try to reset your database. Will kill your historical trade data. You could do a backup prior to doing that.