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This looks like the page that customers get redirect to once they fill out a demo form.
An email should be going out, unless the system thinks it's spam or a repetitive email asking for demo.
I welcome your call so I can see what is going on. Also, since the first email is long please check your spam folder.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
I had the same experience with the website a couple weeks ago, never received any response for multiple requests over a week, nothing in spam, had to email/call Matt and he got me set up.
In your case, it could be that because you have requested like 4 different platform demos all within a short period of time the system categorized you as a spammer. I apologize for the inconvenience.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
In my case, I just repeated my request because I did not get any responses, I guess that qualifies one as spammer.
Thanks anyways, if am asked to give my e-mail and phone number, at least I deserve a response, regardless. That should make one comfortable these days.
I did one first and waited a few days, only tried a few times later on since it did not work. I also directly requested all the platforms from their vendor sites, not Optimus'. No problem, my intention is not to complain. Only mentioning it since aligator had the same issue, and for your information, in case there is a problem, so you can address it and don't lose any potential customers. Thanks for getting me all set up.
I'm with Optimus for the last 3 months and I am very happy so far. Matt was very kind and helpful from our first chat but he never gave a feeling that he is trying to push me into doing business with them which was a big plus for me. He is very knowledgeable about all the techy stuff and when it comes to this combination of Optimus with their Rithmic feed and the large variety of trading platforms they work with it's a wonderful solution for me. The Rithmic feed is a true non filtered tick by tick data feed and they are known for their super fast execution. They are also qualified to offer the CME exchange fee waivers with IQFeed if you need it. Because of past experience I was quiet anxious about the account opening process since my account is a corporate account from a foreign country and I expected this to be a lengthy process with lots of misunderstandings along the way but Jennifer walked me through it so kindly and efficiently that it was all done faster then I could imagine.
This might not be the perfect solution for tiny accounts because they do not offer a $350 margin for the ES but other than that i find Optimus to be a surprisingly good solution.
Yonatan, thank you for your kind words and for mentioning Jennifer. She is our office manager, and she works quite hard in order to make sure the administrative process is smooth and "painless".
As for our margin: We provide what we consider adequate margin for traders while not encouraging to over leverage their positions. I have said it here many times before that beginners who are attracted to very low margins, are making a very big mistake in my opinion. it is encouraging the behavior that could carry you throughout your life as a trader (over leveraging and over trading). You could find one day a niche and an edge in your trading, but if you over leverage it will affect your bottom line. Again, we do provide good trading margins without going to extrems.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
@kevinkdog, I further find it vey hard to "unlearn" habits that you are accustomed to even if they
don't put the odds in your favor. It is so important to develop the right attitude towards risk in the initial stages.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]