Ninja appears to be having chronic historical data issues lately. I have dodged most of these problems
because I start trading so early, but this morning all of Friday was missing from June contract / NQ. ... and
most every other instrument from what I have gathered.


Perhaps we could use this thread to discuss what is going on here.


I am using NT / AMP / CQG.


Is the continued historical data loss just with CQG or are other feeds affected.

Maybe someone can explain how the historical data is kept, who is keeping it... etc....


This is a killer for cats that depend on daily pivots and VP .

Someone fill a man in on how this thing works . ...
@NinjaTrader ??

grazie

OK ... just received this from Kyle at NT support...

_________________________

Hello,



Thank you for contacting us to report the issue.



This is an issue which we are aware of and Historical Data Server maintenance is underway right now. It is likely that the missing data will be available again tomorrow morning based on the information which I see in our reporting system.



If other questions come up which I could assist with please let me know.

Sincerely,
Kyle
NinjaTrader Customer Service

____________________________________

This blows an entire day for me... I refuse to trade without daily pivots and prior day Volume info...


THIS IS BULLS*^T !!!

Sry but this the standard response and it su***!

What about traders that need historical data?

The are forced to sit on their hands and do nothing!

Hope you guys have a backup connection that does not need NT's data servers.

@tderrick please mention ninjatrader in your first post that it is adressed to Ray.

Balanar 

Sry but this the standard response and it su***! What about traders that need historical data? The are forced to sit on their hands and do nothing! Hope you guys have a backup connection that does not need NT's data servers. @tderrick please mention ninjatrader in your first post that it is adressed to Ray.

I can't find Ray's username... just @NinjaTrader Support

Balanar 

Sry but this the standard response and it su***! What about traders that need historical data? The are forced to sit on their hands and do nothing! Hope you guys have a backup connection that does not need NT's data servers. @tderrick please mention ninjatrader in your first post that it is adressed to Ray.

Ray at @NinjaTrader does not even reply to my post from Friday. See

Continuum by CQG This is intended for the CEO of Ninja. It has been weeks and weeks that there is missing historical data and once again today we have the same problem. This situation is totally unacceptable, and what is more annoying is the pathetic answers coming …

perryg 

Ray at @NinjaTrader does not even reply to my post from Friday. See Continuum by CQG This is intended for the CEO of Ninja. It has been weeks and weeks that there is missing historical data and once again today we have the same problem. This situation is totally unacceptable, and what is more annoying is the pathetic answers coming …

This is most unfortunate ....


OK ... someone give me the name of a platform that I could most quickly grasp coming from Ninja...

It is time to implement a backup platform and feed ... and perhaps a permanent switch ...

unbearable...

perryg 

Ray at @NinjaTrader does not even reply to my post from Friday. See Continuum by CQG This is intended for the CEO of Ninja. It has been weeks and weeks that there is missing historical data and once again today we have the same problem. This situation is totally unacceptable, and what is more annoying is the pathetic answers coming …

Let us give him one more day.

Maybe he posts in the NT forum later.

one more day or one more weekend ?

Balanar 

Let us give him one more day. Maybe he posts in the NT forum later.

I donīt understand why it always takes so much time to restore the historical data. Do they not have any backup servers?

This issue occurs with increasing regularity.

TempletonPeck 

I donīt understand why it always takes so much time to restore the historical data. Do they not have any backup servers? This issue occurs with increasing regularity.

I have no idea.

Please switch to RANGE Charts. FDAX does work with RANGE charts.

I am totally confused...lol.

Looks like a NT issue and not a data issue?!