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Old elite member Returns


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the platypus
Brisbane Australia
 
Posts: 1 since Jan 2014
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Hi -- unsure who I should ask...

I was once an elite member, but have since lost my membership details.
An email was sent to NexusFi (formerly BMT) a couple of days ago, but I have not heard from anyone yet.
If a moderator is out there, could you please email me so that I can regain my previous username and account?

Cheers

the platypus



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  #2 (permalink)
 
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 Big Mike 
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the platypus View Post
Hi -- unsure who I should ask...

I was once an elite member, but have since lost my membership details.
An email was sent to NexusFi (formerly BMT) a couple of days ago, but I have not heard from anyone yet.
If a moderator is out there, could you please email me so that I can regain my previous username and account?

Cheers

the platypus

1) We do not allow duplicate accounts. We state this multiple times during the sign-up process, and you have to check a box that says you are not creating a duplicate account. Yet, you just did.

2) I always answer all support emails. If you did not receive a response it is likely because you entered the wrong email address, or it was put in your spam filter.

By creating a new account all you've done is create more work for me to fix.

Go back and create another request via the "Contact us" page on the bottom of every page.

Mike




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Last Updated on April 16, 2014


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