Price plots at zero (0) after the close on a daily chart

Discussion in Sierra Chart

Updated October 24, 2014

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Big Mike with 6 posts (1 thanks)
aslan with 2 posts (1 thanks)
steve2222 with 2 posts (0 thanks)
puma with 2 posts (1 thanks)

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Price plots at zero (0) after the close on a daily chart

October 6th, 2014, 07:15 PM

#1 (permalink)

Big Mike

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Sometime recently this problem started. My chart template hasn't changed in a year or more, so it's something else. Build 1199.

Everything works fine during RTH, then after hours the chart plots a 0.00 price. It's a historical chart, not intraday. There are no session times. When the market opens tomorrow morning (RTH) it will fix itself.

Extremely annoying.

Suggestions? Reloading doesn't fix.

Mike

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October 7th, 2014, 04:09 AM	#2 (permalink)
puma zurich Rristocrat Experience: Advanced Platform: Sierra ahRrrr CQG ... Trading: Bund, ES, ... Posts: 964 since Aug 2010 Thanks Given: 7,273 Thanks Received: 1,507	I dont have a solution, but a similar problem, that might be related. any market (GC, CL, NQ FDAX) I use session times. The problem occurs on intraday(1d) and Daily(D) bars. no problem during RTH. After the close the bar of the last day doubles. You see today and a fictitious tomorrow. Both bars are identical. the next morning the problem is gone. I dont know when this started, but it was a while back (months). It did not interfere with my trading, so I ignored it. I will post a pic when it happens again. ------------------------------ here are Notes with the problem:

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October 7th, 2014, 09:30 AM	#3 (permalink)
aslan Madison, WI Elite Member Experience: Advanced Platform: ALT Trading: ES Posts: 624 since Jan 2010 Thanks Given: 356 Thanks Received: 1,129	I have seen this also, seems to have to do with DTN feed for me. I suspect either the settlement price or the goofy new settlement session must be causing the issue. When these new sessions started is when I started seeing this issue. It always fixes itself, so when the feed sends a new updated snapshot thru, it gets resolved, but it needs to get fixed. Is anyone seeing this with another feed?

October 7th, 2014, 04:26 PM

#4 (permalink)

Big Mike

Manta, Ecuador

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aslan

I have seen this also, seems to have to do with DTN feed for me. I suspect either the settlement price or the goofy new settlement session must be causing the issue. When these new sessions started is when I started seeing this issue. It always fixes itself, so when the feed sends a new updated snapshot thru, it gets resolved, but it needs to get fixed.

Is anyone seeing this with another feed?

Are you referring to my issue or @puma's?

Mike

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October 7th, 2014, 11:32 PM

#5 (permalink)

aslan

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Big Mike

Are you referring to my issue or @puma's?

Mike

I was referring to the zero price plots issue.

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October 8th, 2014, 01:14 AM

#6 (permalink)

steve2222

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Not happening with TT feed on Sierra.

Prediction is very difficult, especially about the future - Niels Bohr, Danish Physicist

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October 8th, 2014, 05:39 AM	#7 (permalink)
puma zurich Rristocrat Experience: Advanced Platform: Sierra ahRrrr CQG ... Trading: Bund, ES, ... Posts: 964 since Aug 2010 Thanks Given: 7,273 Thanks Received: 1,507	forgot: I am on a TT feed

October 9th, 2014, 05:46 PM

#8 (permalink)

Big Mike

Manta, Ecuador

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I happened to be staring at my charts just now, and at exactly 4:45pm central the chart went fubar and plotted zero. Prior to 4:45pm it was fine. Looks like @aslan is right about the cause, now just need a fix.

Mike

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October 15th, 2014, 05:57 PM

#9 (permalink)

Big Mike

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Build 1200 problem still exists. I've reported to SC support.

Mike

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October 20th, 2014, 07:40 AM

#10 (permalink)

steve2222

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Big Mike

Build 1200 problem still exists. I've reported to SC support.

Mike

What was the outcome Mike?

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