I am trying a strategy that someone else owns. They authorize it with my machine ID number. They have made sure they have entered it correctly but when I run the strategy it can not find the authorization to run. I have reinstalled NT and reinstalled the strategy several times and always the same outcome. What could be causing this.

The programmer of the strategy says it is a NT support problem and they can not help me with it. They said I am the ONLY one with this problem.

Gator-Trader

alpine4133 

I am trying a strategy that someone else owns. They authorize it with my machine ID number. They have made sure they have entered it correctly but when I run the strategy it can not find the authorization to run. I have reinstalled NT and reinstalled the strategy several times and always the same outcome. What could be causing this. The programmer of the strategy says it is a NT support problem and they can not help me with it. They said I am the ONLY one with this problem. Gator-Trader

Welcome to the forum

If you get a pop-up box saying something about the license for machine ID xxxxxxxxxx cannot be validated then the problem would be on the Vendor side. Probably the machine ID is not matching somehow. If it is some other type of error then you might try posting the relevant portion of your Log from Control Center so we can see the messages.

Mike

This is the message from my log
9/2/2009 7:07:20 AM|1|128|Starting NinjaScript strategy 'TLPeMiniES247/a3d484e795484fc893ba631a3907590d' : On starting a real-time strategy - StrategySync=SubmitLive EntryHandling=AllEntries EntriesPerDirection=1 StopTargetHandling=PerEntryExecution ErrorHandling=StopStrategyCancelOrdersClosePositions ExitOnClose=True/ triggering 30 before close Set order quantity by=Strategy9/2/2009 7:07:21 AM|3|4|Your free trial license for strategy 'TLPeMiniES247' has expired. Please contact 'TradeLikePros' at '[email protected]' for a license for 'TLPTFeMiniSandP' for your machine ID 54030E4ECD15FE37ACF49543AD5C6A4D

Big Mike 

Welcome to the forum If you get a pop-up box saying something about the license for machine ID xxxxxxxxxx cannot be validated then the problem would be on the Vendor side. Probably the machine ID is not matching somehow. If it is some other type of error then you might try posting the relevant portion of your Log from Control Center so we can see the messages. Mike

alpine4133 

This is the message from my log 9/2/2009 7:07:20 AM|1|128|Starting NinjaScript strategy 'TLPeMiniES247/a3d484e795484fc893ba631a3907590d' : On starting a real-time strategy - StrategySync=SubmitLive EntryHandling=AllEntries EntriesPerDirection=1 StopTargetHandling=PerEntryExecution ErrorHandling=StopStrategyCancelOrdersClosePositions ExitOnClose=True/ triggering 30 before close Set order quantity by=Strategy9/2/2009 7:07:21 AM|3|4|Your free trial license for strategy 'TLPeMiniES247' has expired. Please contact 'TradeLikePros' at '[email protected]' for a license for 'TLPTFeMiniSandP' for your machine ID 54030E4ECD15FE37ACF49543AD5C6A4D

Looks clear...

sam028 

Looks clear...

Yes I agree, the issue seems to be with the Vendor licensing. If you own this product then they have not correctly licensed it for your machine ID.

If you are getting no where with them, I would lodge a complaint with NinjaTrader.

Mike