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My TF chart just stopped


Discussion in Sierra Chart

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  #1 (permalink)
 bbron 
owensboro ky
 
Experience: Intermediate
Platform: TOS,Sierra
Broker: IB, TD
Trading: ES
Posts: 30 since Jul 2015
Thanks Given: 14
Thanks Received: 3

Hi all, I'm new to Sierra chart so I don't know if I'm doing something wrong or just having a brain fart but my TF chart just stopped at 13:23 pm today. Any clues to why?

Thanks!


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  #2 (permalink)
 Sawtooth 
Prescott AZ USA
 
Experience: Advanced
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I had this problem until I changed to a better ISP.

Here's one possibility: Your internet connection had some packet losses that caused the data feed to stop, but since it wasn't a complete loss of signal, SC didn't see it so it didn't 'Reconnect on Failure'.

If you happen to notice that the feed has stopped, you can click on Dis, then Con to restart the feed.

This assumes you didn't have a complete internet failure and File >> Data/Trade Services Settings >> Reconnect on Failure is checked.
Or maybe you had a complete internet failure and Reconnect on Failure is unchecked.


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 cory 
virginia
 
Experience: Intermediate
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your license maybe expired?


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  #4 (permalink)
 bbron 
owensboro ky
 
Experience: Intermediate
Platform: TOS,Sierra
Broker: IB, TD
Trading: ES
Posts: 30 since Jul 2015
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tomgilb View Post
I had this problem until I changed to a better ISP.

Here's one possibility: Your internet connection had some packed losses that caused the data feed to stop, but since it wasn't a complete loss of signal, SC didn't see it so it didn't 'Reconnect on Failure'.

If you happen to notice that the feed has stopped, you can click on Dis, then Con to restart the feed.

This assumes you didn't have a complete internet failure and File >> Data/Trade Services Settings >> Reconnect on Failure is checked.
Or maybe you had a complete internet failure and Reconnect on Failure is unchecked.

That was it, I pressed dis/con and it worked

Thanks Tomgilb


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  #5 (permalink)
 bbron 
owensboro ky
 
Experience: Intermediate
Platform: TOS,Sierra
Broker: IB, TD
Trading: ES
Posts: 30 since Jul 2015
Thanks Given: 14
Thanks Received: 3


cory View Post
your license maybe expired?

No I just signed up a week ago. Thanks for your help tho!


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Last Updated on November 30, 2015


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