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Missing CQG Overnight Data


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  #1 (permalink)
 thommytrader 
new york,new york, usa
 
Experience: Beginner
Platform: Ninja, Esignal
Trading: es
Posts: 38 since Aug 2010
Thanks Given: 21
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my CQG ES data is missing from overnight, when I reload all market data the chart just begins from where I reloaded it...anyone else having this problem this morning?
thanks


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  #3 (permalink)
 
trendisyourfriend's Avatar
 trendisyourfriend 
Quebec Canada
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Experience: Intermediate
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It should be corrected soon. Still waiting for the patch.


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  #4 (permalink)
 thommytrader 
new york,new york, usa
 
Experience: Beginner
Platform: Ninja, Esignal
Trading: es
Posts: 38 since Aug 2010
Thanks Given: 21
Thanks Received: 17

did you contact them and they are aware of it?


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  #5 (permalink)
 
trendisyourfriend's Avatar
 trendisyourfriend 
Quebec Canada
Legendary Market Wizard
 
Experience: Intermediate
Platform: NinjaTrader
Broker: AMP/CQG
Trading: ES, NQ, YM
Frequency: Daily
Duration: Minutes
Posts: 4,580 since Oct 2009
Thanks Given: 4,266
Thanks Received: 6,199


thommytrader View Post
did you contact them and they are aware of it?

Yes of course. Problems seem to be resolved with the indices but not with the currencies.


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  #6 (permalink)
 thommytrader 
new york,new york, usa
 
Experience: Beginner
Platform: Ninja, Esignal
Trading: es
Posts: 38 since Aug 2010
Thanks Given: 21
Thanks Received: 17

We have received a couple reports of historical data not reloading for NinjaTrader 7, so if that does not help, I may suggest also to close NinjaTrader 7 and delete the contents of the Documents/NinjaTrader 7/db/cache folder and the Documents/NinjaTrader 7/ cache folder.
Please send us a reply this afternoon if this is still an issue.
Sincerely,
Jim
NinjaTrader Platform Customer Service


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