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Not enough data in Chart window


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  #1 (permalink)
 rb55 
Manchester England
 
Experience: Intermediate
Platform: NT8, Tradingview, mt4/5
Trading: RTY, ES, YM, NQ, CL, DAX, FTSE, GC, NG
Posts: 49 since Oct 2016
Thanks Given: 8
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Hi, was hoping someone could help me.

Just started using MC with a Rithmic data feed.

Problem I have is getting all the chart data to populate the window. As of now the historical data will only go back a few days. I have selected 50 days back from the prefs but it makes no difference.

Am I missing something?


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  #2 (permalink)
 ABCTG   is a Vendor
 
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rb55,

does this affect all symbols or just some?

Regards,

ABCTG


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  #3 (permalink)
 rb55 
Manchester England
 
Experience: Intermediate
Platform: NT8, Tradingview, mt4/5
Trading: RTY, ES, YM, NQ, CL, DAX, FTSE, GC, NG
Posts: 49 since Oct 2016
Thanks Given: 8
Thanks Received: 33



ABCTG View Post
rb55,

does this affect all symbols or just some?

Regards,

ABCTG


I thought I might be an exchange problem but its the same on all symbols. I can only get 4 days of data in each chart window.

In the past I have used different brokers such as Amp and IB and whenever I have changed the "Data Range" its worked fine but I can't get anywhere with this.


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  #4 (permalink)
 ABCTG   is a Vendor
 
Posts: 2,448 since Apr 2013
Thanks Given: 494
Thanks Received: 1,643

rb55,

this sounds more like a limitation on your provider side (for example a demo login might have a limited number of history only) and I would suggest contacting them directly.
You can check in the Event Log of the Multicharts Quotemanager if the platform is requesting the data.

Regards,

ABCTG


rb55 View Post
I thought I might be an exchange problem but its the same on all symbols. I can only get 4 days of data in each chart window.

In the past I have used different brokers such as Amp and IB and whenever I have changed the "Data Range" its worked fine but I can't get anywhere with this.


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  #5 (permalink)
 olobay 
Montreal
 
Experience: Intermediate
Platform: MultiCharts
Broker: DeepDiscountTrading.com
Trading: CL
Posts: 364 since Jul 2011


rb55 View Post
Hi, was hoping someone could help me.

Just started using MC with a Rithmic data feed.

Problem I have is getting all the chart data to populate the window. As of now the historical data will only go back a few days. I have selected 50 days back from the prefs but it makes no difference.

Am I missing something?

Open up Quote Manager--Tools--Data Sources. Select Rithmic01 and change the Trading Interface to RAPI+. You might have to restart Multicharts.


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  #6 (permalink)
 rb55 
Manchester England
 
Experience: Intermediate
Platform: NT8, Tradingview, mt4/5
Trading: RTY, ES, YM, NQ, CL, DAX, FTSE, GC, NG
Posts: 49 since Oct 2016
Thanks Given: 8
Thanks Received: 33

Figured it out for future reference

Open QuoteManager, go Tools - Data Sources - Rithmic - Settings

Make sure RAPI+ is selected as it shows more data.


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  #7 (permalink)
 rb55 
Manchester England
 
Experience: Intermediate
Platform: NT8, Tradingview, mt4/5
Trading: RTY, ES, YM, NQ, CL, DAX, FTSE, GC, NG
Posts: 49 since Oct 2016
Thanks Given: 8
Thanks Received: 33


olobay View Post
Open up Quote Manager--Tools--Data Sources. Select Rithmic01 and change the Trading Interface to RAPI+. You might have to restart Multicharts.


Thanks, didn't see your post and then found solution and posted above, all sorted


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