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Email Alerts in Multicharts


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  #1 (permalink)
 uspilotzzz 
Denver, CO United States
 
Experience: Intermediate
Platform: Multicharts
Trading: ES
Posts: 78 since May 2015
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Hi there I am trying to set up the email setting for alerts but cant seem to get it right. For gmail I used the following...

smtp server name - smpt.gmail.com
user name - [email protected]
password - my password
port - 456 (as well as 587)

I have read that gmail has some issues with 3rd party email access so I also tried my hotmail account with the server....

smtp.live.com

I get a failed to send messgage with both

Anyone get the to work for themselves?

Thanks


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  #2 (permalink)
 ABCTG   is a Vendor
 
Posts: 2,447 since Apr 2013
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uspilotzzz,

it might just be typo in your post, but the port should be 465 according to the example MC provides and and you might want to check TLS/SSL required.
According to this post https://nexusfi.com/501742-post7.html you might have to enable your gmail account first, too.

Regards,

ABCTG


uspilotzzz View Post
Hi there I am trying to set up the email setting for alerts but cant seem to get it right. For gmail I used the following...

smtp server name - smpt.gmail.com
user name - [email protected]
password - my password
port - 456 (as well as 587)

I have read that gmail has some issues with 3rd party email access so I also tried my hotmail account with the server....

smtp.live.com

I get a failed to send messgage with both

Anyone get the to work for themselves?

Thanks


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  #3 (permalink)
 uspilotzzz 
Denver, CO United States
 
Experience: Intermediate
Platform: Multicharts
Trading: ES
Posts: 78 since May 2015
Thanks Given: 3
Thanks Received: 26


Thanks, ya that was a typo. I've seen that post as well as the instructions here which use gmail as an example so I'm not sure what isnt working right.


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  #4 (permalink)
 
Fu510n's Avatar
 Fu510n 
Suffield, CT
 
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uspilotzzz View Post
Thanks, ya that was a typo. I've seen that post as well as the instructions here which use gmail as an example so I'm not sure what isnt working right.

Local (Windows) firewall issue? Can you "telnet smtp.gmail.om 465" from a command line and have it connect?

BTW, you also had a typo in your host name (smpt) in addition to the port # being wrong.

Just a thought.


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  #5 (permalink)
 
sptrader's Avatar
 sptrader 
Colorado
 
Experience: Advanced
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Try the Multicharts discussion forum and FAQ-wiki etc, I recall a problem with Gmail... I receive Gmail ok but I send from another email, try sending from yahoo etc ....and receiving with Gmail...

http://www.multicharts.com/discussion/viewforum.php?f=1&sid=3bf5e11e6ea5dc0e22ba161a9b6291a2


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  #6 (permalink)
 uspilotzzz 
Denver, CO United States
 
Experience: Intermediate
Platform: Multicharts
Trading: ES
Posts: 78 since May 2015
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Still can't figure this one out even with hotmail ... Wierd


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  #7 (permalink)
 
sptrader's Avatar
 sptrader 
Colorado
 
Experience: Advanced
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Trading: ES , CL
Posts: 535 since Apr 2010
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uspilotzzz View Post
Still can't figure this one out even with hotmail ... Wierd

When using Yahoo as sender email address: (you might try using email addresses other than Gmail for receiving mail, as a test)

1. Check with yahoo for the proper smtp server name.. it's different for different email hosts..
2. Port 587 is correct, for mine.
3. smtp server authentication data, IS checked.
4. Then enter yahoo email address as username.. (Including @yahoo.com)
5. Yahoo password in the password entry spot.
6. smtp server security is UNchecked on mine.
7. Then use your gmail address at the bottom for recipient...

I've used it that way for years with no problems.
If you try these settings and try NOT using gmail at all and it still doesn't work it could be something like your anti-virus program blocking it, disable anti-virus and re-try.

Good luck !


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  #8 (permalink)
 uspilotzzz 
Denver, CO United States
 
Experience: Intermediate
Platform: Multicharts
Trading: ES
Posts: 78 since May 2015
Thanks Given: 3
Thanks Received: 26

Thanks for the detailed response. I will try it and let you know


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  #9 (permalink)
just4aaa
Washington DC
 
Posts: 5 since Dec 2016
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I ran into the same problem, I just gave up, but if someone could help, Please Do.


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