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I requested I go on the cheaper structure and then you have to provide a list of instruments you will trade.
However I didn't realise this will block you from trading anything else not on your list.
For example, I gave them a list of the micros I want to trade but when it came to trying to trade the ES or ZN my orders were rejected. Yesterday (the 5th) I asked why I couldn't trade those contracts and was told it was because I had requested to go on the live commission structure of those specific assets. Left me a litle confused to be fair as I just assumed the larger contracts were a standard commision rate and my request was for the micros. Should make that clear on the web page.
The CS guy said he would sort it and I gave him a list of non-micro contracts I would like to trade but when I tried to trade ZN again today the orders were still rejected. Pretty frustrating as I missed some good signals on ZN today.
I asked why I couldn't trade them again today and after a long wait was told; 'This will most probably be ready today after the market closes and opens back again.'
Wasn't sure what that meant so I asked if that meant Monday and was told; Probably today after the market closes and then opens again.
Thanks for the clarification.
I contacted them and the live rates are double what the typical market rate is for the micros, at around $2.10 r/t. At that rate, scalping is definitely out of the question for sure, if on mNQ or something similar.
@canoekoh You seem to have the same exact problems I used to have when doing the Gauntlet last year... with Rithmic/Sierra chart (Sierra refused to help too) and then with frequent d/c on rtrader at times
Then I moved into Finamark. It was cool but I noticed same disconnection problem will happen almost everyday at same time... let's hope it has improved this year. The only platforms I know how to use are Rithmic, Ninja, Sierra and Finamark yet unfortunately all 4 have issues lol.
I wish there was a way to add tradingview to it. Sure lots of people would agree
Just thought I would update my experience with e2t.
I was on the $50K mini and today running into the bell I had open just a single micro MES.
My PC crashed. Since the last W10 update I have had a couple of the dreaded blue screens of death.
By the time it went thru the closing process, rebooted and I reopened RT Pro it was 15:13 CT and I closed out the trade.
I went to E2T's website and saw that I had broken a rule as the cutoff time is 15:10 CT
I explained on the chat what had happened and asked if this rule could be overlooked but was told no despite the exchange closing at 15:15 CT which is something the rep wasnt aware of, he told me it was 15:10 CT
I respect the fact a rule was broken but sometimes I think you have to look at the circumstances, not everything is black and white.
My exposure was tiny, just a 1 lot micro in a $50K account.
It was closed before the exchange closed. (Oneuptrader's cutoff rule is 15:15 so not sure why e2t is 15:10)
And there is no function in Finamarks or RT Pros platform to close out all trades by a certain time so one is left with this risk regardless.
I asked the service rep if they could overlook this but was told they couldn't do anything and I would have to reset for $100 which I am not prepared to do as this could happen again. This leaves a bit of a bitter taste as I'm not sure what else I could do in this situation.
This is the real world and various things happen from time to time which you can't control and I think some things need to be taken into context and consideration if a rule is broken.
Not sure why a trading firm wouldn't want to help their traders rather than hurt them but alas, that is the business model I guess.