They will not accept a Call Back request even though its not 5pm EST yet.

The online chat for technical support has *49* people in the queue!!

Is this a serious company?

-S

Transatlantic 

They will not accept a Call Back request even though its not 5pm EST yet. The online chat for technical support has *49* people in the queue!! Is this a serious company? -S

Welcome to TradeStation.

Chat has been 'offline' for years now. You can reach the trade desk almost immediately, if necessary. Support calls, especially these days, can take hours to be answered. With COVID-19, nearly every broker has an influx of new accounts.

Your best approach is to request a call back, if you are calling support.

Yes, they are legit, just terribly understaffed. I'm not the biggest fan, but that is where we have had an account for 10+ years.

~vmodus

Transatlantic 

They will not accept a Call Back request even though its not 5pm EST yet. The online chat for technical support has *49* people in the queue!! Is this a serious company? -S

meanwhile, charts are running here, you[in my simulations, are stuck in some world, where there aren't any charts,

or voice[to voice][text,email, and most of all support, in many of my past [simulations[ 1 thru 100, of mistakes I made, in my past..

lead to work arrounds, which enabled u[ to experience, whatever u choose, for your[selves] most optimal futures [for yourselves,

lawrencefoy 

meanwhile, charts are running here, you[in my simulations, are stuck in some world, where there aren't any charts, or voice[to voice][text,email, and most of all support, in many of my past [simulations[ 1 thru 100, of mistakes I made, in my past.. lead to work arrounds, which enabled u[ to experience, whatever u choose, for your[selves] most optimal futures [for yourselves,

Are you on drugs?

What are you trying to say?