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NT 7 holiday horizontal gap on charts


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  #1 (permalink)
 itrade2win 
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Is everyone using NT 7 have a horizontal gap between Friday's close and this mornings open? I emailed NT and here is the reply I received from them.

Hello,



The reason this is occuring is due to both instruments on the same chart in combination of the holiday weekend. Since the market was closed 24th friday. You will unfortuanley have this gap, this is something that is on development list to be able to add holidays to the session template.



Let me know if I can be of further assistance.


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 Big Mike 
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  #4 (permalink)
 itrade2win 
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Sorry! I really don't remember 6.5 doing this last year or on any holiday.


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 Big Mike 
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Hmm, wow that sucks. So it is a bug or "by design" limitation? You can't just modify your holiday list? Or does NT have a holiday list like MultiCharts?

Mike




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  #6 (permalink)
 itrade2win 
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Big Mike View Post
Hmm, wow that sucks. So it is a bug or "by design" limitation? You can't just modify your holiday list? Or does NT have a holiday list like MultiCharts?

Mike

Again, here is NT reply.

Hello,

The reason this is occuring is due to both instruments on the same chart in combination of the holiday weekend. Since the market was closed 24th friday. You will unfortuanley have this gap, this is something that is on development list to be able to add holidays to the session template.

Let me know if I can be of further assistance.


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  #7 (permalink)
 
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 redratsal 
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itrade2win View Post
Again, here is NT reply.

Hello,

The reason this is occuring is due to both instruments on the same chart in combination of the holiday weekend. Since the market was closed 24th friday. You will unfortuanley have this gap, this is something that is on development list to be able to add holidays to the session template.

Let me know if I can be of further assistance.


This is my chart NT 7.0.1000.1


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  #8 (permalink)
 itrade2win 
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redratsal View Post
This is my chart NT 7.0.1000.1


Would you please share your settings. Wow! NT support didn't even have an solution for this. This gives me good reason to find a new platform.


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  #9 (permalink)
 
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 Fat Tails 
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Big Mike View Post
Hmm, wow that sucks. So it is a bug or "by design" limitation? You can't just modify your holiday list? Or does NT have a holiday list like MultiCharts?

Mike

This is a limitation by design for multi-series charts. The problem will not occur with single dataseries charts.

If you have a single dataseries, the empty space containing no bars will be suppressed. However, if you have a multi-series chart, the empty space is not being compressed, as it might well contain bars of the other data series.

To change this developpers would have to check for areas within the multi-series chart that contain no data and then suppress these areas. This could be a future design enhancement.


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  #10 (permalink)
 itrade2win 
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Old reliable Fat Tails to the rescue. Thank you for your reply.


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Last Updated on December 27, 2010


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