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What's up with Kinetick?


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 iq200 
London, UK
 
Experience: Intermediate
Platform: Ninjatrader, Tradestation
Broker: Kinetick, InteractiveBrokers
Trading: Equities, Futures
Posts: 417 since Jun 2010
Thanks Given: 146
Thanks Received: 286

Hi,
Does anyone know what's up with Kinetick? I sent an email early this morning to add something to my feed and received an email back a short time ago from @NinjaTrader saying my email was being forwarded to Kinetick!
Whenever I sent messages previously, they were actioned very quickly. Wondering if this is a new level of indirection being introduced to the new Ninjatrader "cleanup" which seems to have made the support go downhill..
Thanks,
iq


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