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About Lifetime License


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  #1 (permalink)
LW11041104
Tokyo,Sapporo
 
Posts: 75 since Jan 2023
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If I buy a lifetime license, does it also include support for creating or helping me program?


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  #2 (permalink)
artisanpro
montreal, qc, canada
 
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LW11041104 View Post
If I buy a lifetime license, does it also include support for creating or helping me program?

The short answer is: No. However, if you have issues, need to know if a feature exist or how to use that feature their Support people will help out. Their Support is technical not programming.


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  #3 (permalink)
LW11041104
Tokyo,Sapporo
 
Posts: 75 since Jan 2023
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Thank you for your reply.

It was helpful.


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  #4 (permalink)
cmelody
Zaanstad, Netherlands
 
Posts: 24 since May 2023
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I've used MultiCharts but to be honest their support is not that great. I would say TradeStation support is better, and NinjaTrader even better than that. From my understanding MultiCharts is sort of a reversed engineered version of TradeStation done by Russians. I have always been hesitant of the MultiCharts platform because what will happen to the company in the future I do not know. NinjaTrader seems like a much stronger company with a much bigger following.


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  #5 (permalink)
LW11041104
Tokyo,Sapporo
 
Posts: 75 since Jan 2023
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Thank you for the information provided.


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  #6 (permalink)
 
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 andby 
Norwich, UK
 
Experience: Intermediate
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nope, you're on your own on developing stuff. well, you've got this website and other sites, but that's about it.
having said that, their Support is great in answering product related questions.
custom related development is paid Professional Services.


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Last Updated on December 19, 2023


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