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Studies and Strategies in Tradestation dissapeared after accidental powerloss


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  #1 (permalink)
 BuffaloBen 
De Doorns, South Africa
 
Experience: Beginner
Platform: Tradestation
Trading: FX, Futures, Crypto
Posts: 3 since Nov 2020
Thanks Given: 3
Thanks Received: 2

I've lost the standard studies and strategies, indicators, paintbars etc that comes with Tradestation after a powersurge and the computer did a restart. How do I get this back? I've done a re-install but its still not showing up. Does anyone know where I can find them to re-import them? Or another solution? Thx


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  #2 (permalink)
 johnnymustard 
Las Vegas, NV
 
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That sounds crazy. Never heard anything like that before.
Did TradeStation shrug their shoulders and tell you good luck?
Were they familiar with this issue?


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  #3 (permalink)
 ABCTG   is a Vendor
 
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BuffaloBen,

I would suggest posting this in the official TS forum. Depending on what exactly is missing there are different steps requires to get the studies back and the support should be able to help you with the correct approach.

Regards,

ABCTG


BuffaloBen View Post
I've lost the standard studies and strategies, indicators, paintbars etc that comes with Tradestation after a powersurge and the computer did a restart. How do I get this back? I've done a re-install but its still not showing up. Does anyone know where I can find them to re-import them? Or another solution? Thx


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  #4 (permalink)
 BuffaloBen 
De Doorns, South Africa
 
Experience: Beginner
Platform: Tradestation
Trading: FX, Futures, Crypto
Posts: 3 since Nov 2020
Thanks Given: 3
Thanks Received: 2

I contacted TS Technical Support and they helped me to resolve the issue. The main part of the fix was to go to the easy language editor and run the "verify all" command. Besides that it was the closing of duplicate instances of files in Task manager and a reboot, re-initialize and I was good to go again.


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Last Updated on May 8, 2023


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