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help with corrupted NinjaTrader 8 platform


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  #1 (permalink)
 vickisb 
Sarasota FL
 
Experience: Intermediate
Platform: Ninja Trader
Trading: ES
Posts: 83 since Feb 2017
Thanks Given: 45
Thanks Received: 27

Question re NT8. My platform is corrupted and it's been around 36 hrs and support is still saying the problem is due to 3rd pty add-ons, even though they worked fine before NT got corrupted in a stupid Windows Backup through OneDrive.

Does anyone see any harm in trying the following:
* Rename NinjaTrader 8 folder in Documents, rename NinjaTrader 8 folder in Program Files
* Re-install NinjaTrader 8 from fresh download
* Run Import from backup file I exported 4/11 before the Windows Backup and OneDrive corrupted all the files


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  #2 (permalink)
 vickisb 
Sarasota FL
 
Experience: Intermediate
Platform: Ninja Trader
Trading: ES
Posts: 83 since Feb 2017
Thanks Given: 45
Thanks Received: 27


vickisb View Post
Question re NT8. My platform is corrupted and it's been around 36 hrs and support is still saying the problem is due to 3rd pty add-ons, even though they worked fine before NT got corrupted in a stupid Windows Backup through OneDrive.

Does anyone see any harm in trying the following:
* Rename NinjaTrader 8 folder in Documents, rename NinjaTrader 8 folder in Program Files
* Re-install NinjaTrader 8 from fresh download
* Run Import from backup file I exported 4/11 before the Windows Backup and OneDrive corrupted all the files

Just an update that the piece that I was missing was to uninstall NT from the Windows Control Panel. Here's more detail for anyone who finds themselves in this predicament.

https://discourse.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/1340779-corrupted-platform-ninjatrader-8


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  #3 (permalink)
 serialcoder 
Paris, France
 
Experience: Advanced
Platform: Custom+Ninjatrader
Broker: Rithmic API, Ninjatrader
Trading: ES, NQ, FDAX
Frequency: Several times daily
Duration: Minutes
Posts: 32 since Dec 2012
Thanks Given: 15
Thanks Received: 40


I find that OneDrive does not play well with Ninja and it is not possible to exclude a folder from Documents. It is all or nothing. Also it’s not possible to choose a different installation folder for Ninja, which is something I think should become an option.


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