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Problems with Rithmic?


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  #11 (permalink)
 
sidlercom's Avatar
 sidlercom   is a Vendor
 
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syswizard View Post
How were you able to determine the problem ? Gaps in the bars ?
Counting ticks ? Open of next bar not equal to current bar close ?

The data came in delayed. The chart has lagged, yesterday by more than a minute partially, 1-2 weeks ago by several minutes. This is really fun when you have a trade open ;-)


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  #12 (permalink)
luvashem
London, UK
 
Posts: 7 since Oct 2022
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Completely unacceptable. Time for rithmic to upgrade their systems, obviously the current one is not working as it should.


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  #13 (permalink)
 
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 syswizard 
Philadelphia PA
 
Experience: Advanced
Platform: Multicharts
Broker: Ironbeam, Rithmic
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sidlercom View Post
The data came in delayed. The chart has lagged, yesterday by more than a minute partially, 1-2 weeks ago by several minutes.

Whoa ! How did you debug this ? Looking at the timestamp on the incoming data ?
Which symbols were you looking at ?


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  #14 (permalink)
 
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syswizard View Post
Whoa ! How did you debug this ? Looking at the timestamp on the incoming data ?
Which symbols were you looking at ?

I have an indicator that shows me when there is a lag ;-) besides, you can also see it well in the chart on the candles, when they no longer move fluidly. I had the ES open when I noticed this, but it will have been the same in all instruments, I think.


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  #15 (permalink)
 
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 syswizard 
Philadelphia PA
 
Experience: Advanced
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sidlercom View Post
I had the ES open when I noticed this, but it will have been the same in all instruments, I think.

I am in contact with multicharts tech support.
I need to create an indicator and place it in a 1 tick chart.
Then the code in the indicator simply compares CURRENTTIME_S with TIME_S...the latter coming from the Rithmic data feed.


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  #16 (permalink)
 
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 syswizard 
Philadelphia PA
 
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sidlercom View Post
The data came in delayed. The chart has lagged, yesterday by more than a minute partially

How is Rithmic doing today ? Any major delays ?


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  #17 (permalink)
 
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syswizard View Post
How is Rithmic doing today ? Any major delays ?

today was surprisingly good, no problems.


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  #18 (permalink)
luvashem
London, UK
 
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Yup, all good today! Hopefully it stays this way going forward.


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  #19 (permalink)
 tmarko 
Fort Worth, TX
 
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I'm having a problem staying connected to rithmic. It doesn't even finish loading my workspace before losing. Yesterday it worked fine. It's a bit concerning as I'm starting an eval with Elite Trader and haven't been able to even log in today. Any ideas on a possible fix? Thanks in advance.


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  #20 (permalink)
 
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 syswizard 
Philadelphia PA
 
Experience: Advanced
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Broker: Ironbeam, Rithmic
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tmarko View Post
Any ideas on a possible fix? Thanks in advance.

Contact [email protected] to discuss with tech support.


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