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download platform rithmic (its a free, rithmic trader pro on a subscription basis), when loading platform you will see a window for entering data into the platform, including the selection of the fastest gateway depending on your location
* If investing gets too difficult for a seventh grader to understand, the system is needlessly complex
* Markets produce an enormous volume of information, much of which is redundant
* In every game and con there's always an opponent, and there's always a victim. The trick is to know when you're the latter, so you can become the former
hi fourtiwinks again
if you are looking for a decent and brokerage company, then I think you better look at Optimusfutures, I did not see any negative reviews about them, in any case, they are closely in contact with traders and are active in the forums
GOODLUCK
* If investing gets too difficult for a seventh grader to understand, the system is needlessly complex
* Markets produce an enormous volume of information, much of which is redundant
* In every game and con there's always an opponent, and there's always a victim. The trick is to know when you're the latter, so you can become the former
Have been with them for over a year now and every time there is an issue (and there are a lot!) the support is unresponsive and useless. Emails go unanswered, customers are left holding on the phone and live online support is use- and clueless.
hi @met68 , then why are you still with them?
Thanks
which goes for all the rest complainers. Then why are you still with them if so bad?
Just asking. Don't agree as well with all the BS that is going on, but lot of complainers that are still with them????????? WHY????????????
Me neutral don't care just seems kind of wierd.
I have been with them and then changed to OEC. But then I ran into issues with OEC. I then went back to IB (where I also have an account, but kept getting crap fills.
So went back to AMP, mostly because I can use X_Trader Pro and Sierrachart with them cost effectively.
And now I am back to square one.
I am finding that basically retail traders get shafted everywhere, but some brokers are extremely bad and some only very bad ;-) And AMP qualify for the former - no question.
And yes, there are many more brokers t chose from, but opening accounts is not one of my favourite past time and since they are all crap, I think I may just stop trading. Markets are completely borked anyway (most notably so since last summer, but it is getting worse rapidly).
Boy....I guess you live under a cloud! The whole trading world is against you. Have you ever thought that maybe, just maybe, it might be you? Just a thought. Maybe ALL the brokers in the world are crap and thats why you lose?
Persistence! Nothing in the world can take the place of persistence.
Talent will not ... nothing is more common than unsuccessful men with talent.
Genius will not ... Unrewarded genius is almost a proverb.
Education will not ... The world is full of educated derelicts.
Persistence and determination alone are omnipotent! Calvin Coolidge
And where did you read that I lose money trading? Ah, that's right, you did not. You just inferred/ implied and then went on to insinuate. Not intelligent.
And not that it is relevant to the matter at hand nor that it is any of your business, but my trading is profitable and the issues I keep having with brokers is not related to my trading performance. Not sure what makes you think the two are related.
I just know what good customer service looks like and AMP are way off. IB and OEC have other issues, but at least I have found their customer service to be more responsive, when there were issues. AMP simply will not even respond to e-mails or they hang-up on customers or let them hanging on a call.
Also, the reasons I have to interact with them in the first place are odd (if I were cynical I would say looking fraudulent).
AMP keep putting charges through my account and misreport trades in their favour all the time. And then trying to right the wrong using their unresponsive customer service is very frustrating.
Example at hand.
Last week, in one of my daily statements, they suddenly charge me for Sierrachart package 5. I have never ordered or requested this and never had it in the past.
Then on Friday, they misreport a trade in their favour.
So I call their main number and chose to talk to general support. I explain the two issues. I then get passed to the trading desk. Explain the issues again. Guy puts me on hold. I wait and listen to their on-hold music. But after 30 minutes of this playing in the background I hang up. I call again. Nobody knows anything about my last call, so I start all over again. The guy says he can have the trade desk send me the trade logs. I say that I would like to go through it with them on the phone. He (I think it was Dan/ Daniel?) says this is not possible and gives me an e-mail address. Asks me to explain the issue in the e-mail...... So I write an e-mail and I have yet to hear anything back. And on and on......
If this were a one off I would not be writing, but I have had very similar experiences with AMP many times in the past, so this is not a one-off. It is systematic and part of their pile them high sell them cheap business model. Really, avoid them if you can.
There were major (dis-)connection issues between the OEC FIX data feed and Sierrachart earlier this year. Each party blamed the other (there are threads on this issue in th SC support forum), but given my experience with SC using IB and AMP/TTNet and given how responsive and professional I have found the SC support to be in the past, I tended to side with SC on this one. Also, when I then requested to withdraw the bulk of my funds, it took longer than was needed.