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I assume they did a poor job in configuring their Windows master image.
You may disable the Windows Time service and configure correctly a good time sync service like D4 or Meinberg NTP.
With virtual machines (I assume this is what you have) clocks are drifting very quickly but correctly configured it will stay relatively accurate (< 0.5 sec).
I thought about that as well. I used the time.nist.gov service on the colo server running windows server, before the last screenshot. I used the same service at my home pc and it synched correctly but not on this colo.
I rebooted the colo server but I believe their ntp clock, or whatever they use on the kernal, is off.
time.nist.gov is one of the default time servers on Windows machine, used by W32time service. Something you should not use.
Assuming you're admin of the colo server you can change it by yourself. Your own PC won't drift too much as it's a physical machine, not a virtual machine.
A good configuration should look like this:
If I may be so bold, the NIST is where it all starts. The problem is not with NIST (used to be the NBS). THEY are the atomic clock we all synchronize to. It may be a problem with your internet packet loss, latency, etc etc. Here, just listen to them...
In fact, here is what you do. You call that number, yes? While listening to the time code on that number, you look at your Windows clock, in an analog format so you can see the second-hand ticking. You will see that there is much more laggy junk in the PC that makes the PC clock falter and become "unsynced", rather than the atomic clock you hear on the phone, going off-kilter.
P.S. That phone number disconnects you after about 2 mins. Just call back to reconnect.
I have decided to close my account with AMP. -Actually I decided to do that over a week ago.
I received this confirmation email:
'The withdrawal request has been received and is in pending verification status. Once the risk department confirms available funds, you will receive an email confirming completion of this request.'
So a week passes and I havent heard anything... ok chat with live support.
them- Sorry that withdrawal has been declined as your balance request was incorrect.
me- yes but I'm shutting my account. and you didnt TELL me there was a problem. How else would I know?
them- sorry cant help you.
me- sigh.
So now I've been billed for all the services I use for another month.
We clear via AMP and typically the treasury always sends out cash on time and upon request.
I think that the response you had was due to someone who is not on the treasury side.
If you need assistance, we would be more than happy to assist you.
Thank you,
Matt Z
Optimus Futures
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
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pjimmy, off-topic, but wanted to give you a shout-out for your "Simon's Cat" avatar pic. "Mrowww! (Feed me)!" Those cartoons made me laff much. Good stuff.
I have recently signed up with AMP but am concerned by this traders experience with them (this occurred this year). So they basically lost his days profit and suggested he must have traded SIM. I understand he did eventually get his money back but it took days. Its quite scary that this can happen.
Has this happened to anyone else?
Does anyone from AMP post on here? Perhaps they can allay my fears.