Welcome to NexusFi: the best trading community on the planet, with over 150,000 members Sign Up Now for Free
Genuine reviews from real traders, not fake reviews from stealth vendors
Quality education from leading professional traders
We are a friendly, helpful, and positive community
We do not tolerate rude behavior, trolling, or vendors advertising in posts
We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community. It's free for basic access, or support us by becoming an Elite Member -- see if you qualify for a discount below.
-- Big Mike, Site Administrator
(If you already have an account, login at the top of the page)
When I believed I had passed before the official confirmation I wrote to support to inform them of this. They replied stating that they would confirm and should await an email confirmation. They also informed me to cancel my Subscription once I got the confirmation which I did. If you did do this then i am sure you will be fine.
Exact quote from Helios: "Please understand that we are helping you setup a real brokerage account in your name! This is not a simulated account. Normal setup times for brokerages can take much longer, but we will do our best to ensure this process goes smoothly and quickly!"
My understanding is that this is a REAL LIVE Brokerage Account subject to the same parameters as the Gauntlet-Mini
I was not informed of a LiveSim account with any capped profits. Maybe they select which Traders get Live and which ones get LiveSim - just my opinion!
That's very interesting. Thanks for the insight. I get my credentials to a livesim this upcoming week; if yours is a livesim, would love an update from you when you hear as well.
Unfortunately I did not wait for confirmation. I was to be billed the next day (1.1.2021) and I knew there would be no refund so I cancelled my subscription. My dashboard had a message in green writing stating I passed and that I would receive an email in 2 business days with additional details.
I will have to wait and see what happens next week. Hopefully I am concerned for no reason and I will receive the email. Nothing said "don't cancel your subscription" and again, I did not want to be billed for another month that I did not need.
Not sure what the common sense in this instance is but I am being informed that my performance will not be evaluated because i cancelled before receiving confirmation. This is really infuriating and disheartening. Anyone have any suggetions?
Earn2Trade has informed me that they will proceed with my evaluation. My dashboard indicated I met all the targets however apparently there is a disclaimer that says nothing is final until you recieve the offer in email, which I didn't. I cancelled because of the renewed billing cycle the next day with the assumption the offer would be granted.
I connected directly with Orriana who brought my cae to management. I work in customer relations and have complimented earn2trade before on their responsiveness. In this instance I think they did the right thing;its what I would have done in my professional role. I did not violate a gauntlet rule, I was guilty of an administrative error, which most contracts have a remedy process for.
I appreciate Earn2Trade for taking the high road here.
UPDATE: I received an email from Helios Support yesterday apologizing for the delay in the opening up my Live account. The reason given is because they are still in the transition process to a new FCM. Helios has offered me the option to start with a LiveSim account or continue to wait. The LiveSim phase lasts until I make $5k in profit or until the Live brokerage account is created etc. I will not be able to withdraw more than $4k. Once I reach that threshold, I will be moved to the Live brokerage account and I can choose to withdraw my LiveSim proceeds or roll it over to the Live account.