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At the very least, because my reputation is import to me on futures.io (formerly BMT)....Could you please acknowledge that you did receive answers from Optimus.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
Can you help answer these questions from other members on NexusFi?
I tried 3 times to get a demo to Ninja trader from Optimus, no one answered
strange ...
* If investing gets too difficult for a seventh grader to understand, the system is needlessly complex
* Markets produce an enormous volume of information, much of which is redundant
* In every game and con there's always an opponent, and there's always a victim. The trick is to know when you're the latter, so you can become the former
I am not sure what you mean by "no one answered"
We have an automated process where you get it automatically upon filling out the NinjaTader form.
We do have spam filters in place against bogus emails, names and phones.
As a side note, filling out the form 3 times again and again does not expedite the process.
Please PM me with the email you used, and I will check as for the reason.
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
If I had to choose only one thing that set Optimus and Matt apart from other brokers I've dealt with it would be responsiveness, and not the lack of.
He's returned calls and emails well after midnight his time (ET), 9 PM for me. I've never been so impressed. When I had questions about the data feed, he pulled-in a contact from that provider into our email discussion, and we had resolution.
I felt compelled to interject here as my experiences, and I believe most, is one complete appreciation for the level of support provided.
been dealing with problem with and do not get replys to my e-mails
been good in past, don't know what problem is unable to trade as don't trust platform till i get results of problem.
been in touch since early yesterday and problem not resolved and will not return calls.
been trading since 1999 and have never had broker problem like this.
I replied to all your emails yesterday, and I am trying to call you back now and your phone does not go through.
Further, I have received an email from you that you spoke to our trade desk and all has been resolved.
I am still trying to call you back and no one answers...the line cuts off periodically.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
This guy has an issue UNRELATED to me at all. This is a platform functionality and I tried to explain that.
I am trying to call him back now and it does not go through.
If his platform is on the same internet connectivity then he would have many issues.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
Sorry @Big Mike not trying to stir up trouble. Intent was not to start a flame war. Look like a troll to me but you are right I jumped to conclusions. Will go back to my cave.
"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
I appreciate your help on this @liquidcci although not a troll..I cant work harder than I already am.
I try to help and call back but at times people cling to issues that is really nothing to do with me.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]