Serious problem with NT and Gain

NexusFi · 2014-02-07T08:59:46-05:00

I have been trading a live account for 18 months using NT and Forex.com (Gain) with only minor issues. I now have serious data problems, with only 2 days data is available. But at the start of trading (after each weekend) there is zero data available for reload .... not even 1 tick. I contacted NT support, and as usual they were polite, but just took wild stabs at what the problem might be. Much time was wasted playing this things like session templates. After a while the problem was escalated to an experienced …

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Updated February 7, 2014

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Serious problem with NT and Gain

February 7th, 2014, 08:59 AM

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cprtrader

NinjaTrader,

Thank you for your reply. We both know that a server will never provide more data than an API requests.

Can you please let me know who owns the responsibility for supporting the Gain API. If this responsibility lies with Ninja, and you tell me it has a low priority, I will accept that.

Regards

cprtrader

GAIN is responsible for their own API.