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Problems with CQG Continuum Login failed: accountIDs has no Ids
Broker: Tradestation/Tradestation, NinjaTrader, FXCM and Tallinex
Trading: ES, CL, EUR/USD, TF
Posts: 173 since Aug 2009
Thanks Given: 105
Thanks Received: 61
Hello Everybody
Is there anybody using @NinjaTraderNinjaTrader Brokerage ? I was in a LIVE trade today and logged of NinjaTrader platform, then put computer to sleep. I came back about 10 minutes later and when I tried to log into
NinjaTrader Continuum it said
Login failed: accountIDs has no Ids
I logged in on another platform while downloading a new NinjaTrader and it still did the same thing which makes me think it is a "broker issue" and not a "platform issue"
I had to call the trade desk to manipulate things
Did anybody ever have experience like this? I have been trading LIVE for about 1 1/2 weeks and it was a little ordeal when I switched from dynamic DOM to Static DOM. It took a while but it eventually worked.
any feedback would be great.
Naturally since I am a C# developer I wanted to also know if CQG Continuum has an API ? Because then I can just build my own order screen and if it is a platform issue I can always bypass it. Otherwise if it is a broker issue, I might be looking for a new broker if this happens again
I had the same issue, but i am back up again. What i did and I'm not sure if it was me who fixed it, but i went to where my license key was, UN-highlighted it, deleted 1 letter and typed it back in, then pushed ok, went to connect to continuum and it connected. I shut down NT7 3 times and each time it connected properly. Hope you get it working!
Must have been a coincidence then because I tried to connect literally a few seconds before what I did and I had the IDs message, but glad to know it wasn't a issue on our side!
Broker: Tradestation/Tradestation, NinjaTrader, FXCM and Tallinex
Trading: ES, CL, EUR/USD, TF
Posts: 173 since Aug 2009
Thanks Given: 105
Thanks Received: 61
Hello
Yes I was able to log back on fine. I did look in the log tab and it did say remote host refused the connection so yes it was server side. Is this an issue that should keep coming up or is it fixed for good?
Broker: Tradestation/Tradestation, NinjaTrader, FXCM and Tallinex
Trading: ES, CL, EUR/USD, TF
Posts: 173 since Aug 2009
Thanks Given: 105
Thanks Received: 61
thanks for sharing. it does sound like a unique solution. glad it turned out to be server side because if that solution worked it sounds like there would be an underlying bug in their platform ---- and we don't want that when live trading
Broker: Tradestation/Tradestation, NinjaTrader, FXCM and Tallinex
Trading: ES, CL, EUR/USD, TF
Posts: 173 since Aug 2009
Thanks Given: 105
Thanks Received: 61
just wondering if their was an API offering CQG Continuum, then from what you are saying is that it does NOT matter what platform is logged in. You are saying it would still have the same problem?