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Got an error in tradestation: Error:elsystem.UserException


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Got an error in tradestation: Error:elsystem.UserException

  #1 (permalink)
Sivon
Tokyo, Tokyo
 
Posts: 2 since Jun 2023
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Hi, I'm using my own indicator for trading and recently I got an error (see screenshot) after my order being placed and fullfilled.After the error my indicator automatically turning off. The error message is Error:elsystem.UserException: Trade Manager GetTMSessionInterface.CreateInstance function failed
Found nothing in the documentation or on google. Maybe somebody knows what the problem might be. Thank you!


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  #2 (permalink)
 ABCTG   is a Vendor
 
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Sivon,

according to the official TS forum other users are experiencing a similar error message from time to time. You might be able to find some temporary solutions in the forum, and according to the thread below the issue should be fixed (check John's statement from end of January this year) in an upcoming update.
https://community.tradestation.com/Discussions/Topic.aspx?Topic_ID=177438

If you do not want to wait for the fix I would suggest rewriting your code to access the information you need using OOEL instead of Trade Manager Get commands.

Regards,

ABCTG


Sivon View Post
Hi, I'm using my own indicator for trading and recently I got an error (see screenshot) after my order being placed and fullfilled.After the error my indicator automatically turning off. The error message is Error:elsystem.UserException: Trade Manager GetTMSessionInterface.CreateInstance function failed
Found nothing in the documentation or on google. Maybe somebody knows what the problem might be. Thank you!

Attachment 338665


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  #3 (permalink)
toucan94506bm
danville ca usa
 
Posts: 72 since Aug 2015
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Sivon View Post
Hi, I'm using my own indicator for trading and recently I got an error (see screenshot) after my order being placed and fullfilled.After the error my indicator automatically turning off. The error message is Error:elsystem.UserException: Trade Manager GetTMSessionInterface.CreateInstance function failed
Found nothing in the documentation or on google. Maybe somebody knows what the problem might be. Thank you!

Attachment 338665

I had the same error using old placeorder command

I am still on update 1205 and so far they haven't fixed this problem in the current releases so I am staying on 1205 for as long as I can. I stumbled on a work around if you are still on 1205. I have 2 desktops. After opening trade station I close the desktop that causes the error and reopen it.. It works without the error.

Hope this helps

Toucan

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thiagonogueiratra
rio de janeiro
 
Posts: 1 since Jan 2024
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Yes

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