Problem With BMT Loading

March 15th, 2012, 08:43 AM

Just looking for any advice. Yesterday and now today, futures.io (formerly BMT) is not loading correctly. The chat box on the home page as well as the box that shows all new posts both fail to load. As well as that, opening pages takes longer and as for opening charts.....painfully slow. I use Firefox, but the same issue occurs when using internet explorer. Also getting the same promblem on my laptop.

Also this is the only site that this occurs on. Is there anything I can do, or is the problem at Big Mikes end?

Thanks

March 15th, 2012, 08:45 AM

Mickey Caine

Just looking for any advice. Yesterday and now today, futures.io (formerly BMT) is not loading correctly. The chat box on the home page as well as the box that shows all new posts both fail to load. As well as that, opening pages takes longer and as for opening charts.....painfully slow. I use Firefox, but the same issue occurs when using internet explorer. Also getting the same promblem on my laptop.

Also this is the only site that this occurs on. Is there anything I can do, or is the problem at Big Mikes end?

Thanks

Sounds like a packet loss problem, which basically means a bad route between you and our server in Chicago.

No one else has reported any problem and working fine here for me.

You can double check this by using your Tablet or Phone's 3G or 4G connection to verify futures.io (formerly BMT) loads correctly there.

Mike

March 15th, 2012, 08:56 AM

Thanks Mike.

Unfortuneatly, the only tablet I have is to cure a headache, also do not posess a 3G or 4G. How can I find this lost packet?

March 15th, 2012, 09:26 AM

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March 15th, 2012, 09:37 AM

Mickey Caine

Thanks Mike.

Unfortuneatly, the only tablet I have is to cure a headache, also do not posess a 3G or 4G. How can I find this lost packet?

You can try pingtest.net and choose a Chicago destination server. Other methods are a bit more advanced, like using mtr to measure packet loss.

Mike

March 15th, 2012, 02:26 PM

I can confirm I sometimes experience similar problem - today it seems it is working fine with no substantial delay

March 15th, 2012, 04:37 PM

I have this problem very often while using Safari on iPad.

March 16th, 2012, 03:19 AM

Thanks for the reply's. Spent over an hour on the phone to India. No help. Woke up this morning and all is ok.
So fingers crossed

Problem With BMT Loading

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Problem With BMT Loading