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@Ilovetotrade, your posting consistently inaccurate. I know for a fact that AMP commissions are currently cheaper than Optimus. You say that your were an AMP customer in the past; had to be before we started offering CQG to our customers. Zenfire has always been more expensive, so if you were using Zenfire commissions would have been higher.
Next, your "$9'600 loss" - this was using Zenfire?
"AMP ignored all your request" is inconsistent to your next post - that you have 10 emails from AMP discussing this "loss". Due to what? Our Margins? Risk Manager? If AMP ignored your questions, why would there be 10 emails? I still have no idea how AMP is involved with your trading loss. Futures trading is a highly regulated industry. Every trade is traceable; you are claiming that you did not place a trade - the trade desk would have provided you the trade log to confirm how & who placed the order. If you want me to resend you the trade log let me know.
I have to end this discussion with you, unless you can send me your AMP account number and trade details. Private message or my email: [email protected]
I contact Dan @AMP Trading for the issues I explain in my post and at this time we’re working on it and things looks well. I’ll update on a few days how things are gone.
So this first contact is very good and Dan answers all my questions in a very clear and simple way offering me solutions and explanation to everything. Now it’s just a question to see how things go on.
If you love to be bumped around when you call to trading desk, wait forever, have no returned phone calls, not returned emails, have screwed up accounting, horrible fills: join AMP..
When I started on AMP and saw all sorts of problems on DEMO: trades vanishing, trades I had never placed showing up: they assure me it was only DEMO..IT WASN'T: My live account had the same problems.
I still have their apologetic emails re/ accounting errors, which I accepted and were corrected, btu when I started getting Losing Trades I never Placed In My Account and were never found on my Ninja: AMP kep telling me, it was my platform..not them..Since all this negativity was taking too much of my time: I threw in the towel and ran..
I am glad I did: I joined Optimus and 4 months later: I NEVER HAD ANY PROBLEMS.
It is quite refershing: to speak with Well Spoken Decent People: not bunch of yelling screaming kids, who don't give a hoot about you.
I actually know all by their first name: Matt, Chad and Jennifer and feel treated like a human when I have a question.
To actually have your emails returned even on weekends.
Optimus commissions are much better than AMP, not just execution, accounting and customer service.
Amp gets a thumbs up from me. I have been with them for about 6 months and no problems. I have been with IB, Velocity and Dorman and to be honest CS wise they are pretty much all the same. I had issues with zenfire so the switch to the cqg feed amp offers was a no brainer. I called 4am ET this morning to make sure i was flat after 6es massive spike and got an answer... That is what is most important to me.
This type of attack post is rude and not allowed on futures.io (formerly BMT).
If someone is speaking from experience, and that experience is negative, they are free to post on the thread so long as they keep it civil and based on their experiences.
If someone is speaking from experience, and that experience is positive, they are free to post on the thread so long as they keep it civil and based on their experiences.
If someone believes one broker is better than the other, they are free to post on the thread so long as it is on-topic and they keep it civil plus are speaking from experience.
My experience with Optimus has been great. I have been at this a while and used many different brokers over the last 15 years or so. Never had a problem speaking to someone at Optimus. Most of the time can get Matt directly. Great to be able to speak to owner as opposed to some half trained call rep which is what you get at many brokers..
Honestly after seeing you attack another broker in such a childish way I would never consider using AMP. In my mind you just reinforced the negative that others were posting about AMP here. I for one will not hesitate to refer anyone thinking about AMP back to your post. Only fair that they can see your true colors. I had no opinion on AMP before your post and was just following this thread for entertainment. I have an opinion now.
You just did more damage to AMP than anyone else on this thread did.
"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."