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I've already installed it using a different name (SierraChartNEW) and the problem is the same.
I still have online the 2 videos I've made for Sierra support, one showing a normal opening, with all chart uploading fine and another where my computer crashes. That video was made with version 840 if I'm not mistaken and with version 866 the reaction continues to be the same.
There are couple of other options I can think of just to see if the issue can be isolated(and you have energy to try it out):
Option 1(assuming you don't have any custom indicators):
- try not to open the old chartbooks
- create as many new charts as possible - with any combination and default indicators
Option 2:
- In case if this is by any chance to do with feed combination - can you try to use it with IB or other feed ( just to isolate the remote possibility of sierra/IQ combination problem)
- not using old chartbooks but with new charts.
I think you have to test a little bit more than 10 times. Check the time frame you use to store your IB data and compare to the settings for DTN. It may be a question of ticks vs 1 minute data.
Both are storing tick data. The problem here is that I cannot download the same amount of data that I can from IQFeed so I will always be limited there.
Yes, maybe is just pure coincidence...
If I become half a percent smarter each year, I'll be a genius by the time I die
With IB I cannot go higher than 14 days. At least today, Saturday. I don't know during the week. I never used data from IB before. I always used eSignal and for the last year IQFeed.
With IQFeed I usually have 10 to 30 days of tick data. It depends of what I'm seeing.
If I become half a percent smarter each year, I'll be a genius by the time I die
30 days of tick data in one chart? Shouldn't stretch your system. You have enough RAM?
There is an option in Windows where you can turn off automatic restart after a problem occurred in windows. That is if you have a blue screen that blue screen will remain visible and you may read the info given there and submit to the experts.