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I'm with RCG, and the issue lasted from 7:30 PST to 8:00 AM. Rebooted modem/router, restarted NinjaTrader for a couple times didn't help. My other platforms like TOS was working just fine.
Just asked Mirus and they said they didn't have any issue at all (as expected).
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
Posts: 796 since Oct 2009
It seems that historical requests for data over Zen, are rated at a much lower priority than normal data (live feeds, etc.), perhaps because of users (sheer number of them) and bandwidth issues.
So, doing back testing, reloads and other advanced or longer term chart runs may be more feasible towards end of trading session or off hours, as you may get the error of data not available...