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A permanent solution has been found for my specific issue. Thought I would announce it on this thread to for anyone who needs:
This issue has now been completely solved by Ninja. My tech rep at Ninja told me they worked with Rithmic / Zen Fire over the weekend to get the right certificate to alleviate the connection problem with v14.
He re-installed v14, uploaded the new certificate, and deleted the old one remotely and the result was a successful connection.
If anyone has the same issue please reach out to NT for the solution.