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Howdy @NT Brokerage and @NinjaTrader
Just wanted to give a thanks publicly for what you are doing.
After the whole Zen/Mirus debacle nice to see you step up and take the reigns.
With your track record as a Platform developer and interactions with numerous brokers hopefully you guys will produce an awesome option for traders. Must say though hope you re-examine your partnerships with all of the brokers that gave/give and promoted you guys all of this time? From the surface it does seem they are getting a raw deal(obviously don't know the behind scenes stuff that goes on) Time will tell as always does
Appreciate all yall do and wish you continued success!
@NT Brokerage - you guys must be swamped with a deluge of applications; can you let applicants know if things are going smoothly or if some days would be needed for you to clear a backlog? Just some reassurance! And apologies for unsolicited advice!
The problem I have faced so far is July 3rd I had sent my application, I had to call few times to NT to en quire about the status of my application. I did not receive a confirmation if my application is ok or any thing is required from my end until today,
earlier today ( July 9th) I did receive an email that need that they need my spouses ID. which I sent but heard nothing about any issues on account transfer., I called again today to check on account transfer and I was told I need to write the clearing firms name rather than Introducing brokers name on the account transfer form.
Yes, we are swamped with new account applications and that has created a backlog. Although I am happy and grateful to have such a problem I understand that a quick turnaround in opening an account is critical. As such, I have spoken with my team late this afternoon and they will add resources to the brokerage operations team responsible for the new account opening process first thing in the morning. I expect to have this backlog cleared by early next week.
I heard that NinjaTrader Platform users will no longer be able to open new accounts with brokers other than NinjaTrader Brokerage after the 15th of this month. If this is true, I hope that NinjaTrader reconsiders this decision. Personally I would prefer to be able to continue using NinjaTrader with any broker and my guess is that most traders would appreciate the same freedom as well. Even though I have an account with NinjaTrader Brokerage, today I applied for an account with Optimus Futures to make sure I meet the deadline. Based on my research, Optimus seems like a great broker with excellent customer service, solid technical support and competitive commissions. I wish NinjaTrader Brokerage the best and hope that they reach the same level of success that they have reached with their platform business.
Waiting, Discipline and Patience Pays!