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Dr. Linn pretty much found a way to make extra money.. The footprint idea was his, but not that many people know that market delta and IRT are the same thing. He saw the value of the footprint, so he decided to re brand it and distribute it differently.... Im pretty sure he gets a cut from market delta.. I have no way to verify this, its just my take.
In terms of customer service, I have to agree that with market delta, there really is none. Every time i have a question, it takes a day to get back, and most of the times its just a link to their knowledge base.
However, if you want stability with lots of features, Market delta/IRt is worth it
Trading from charts can be setup if so desired. Below is a screenshot of one of their "default" trading charts, but you can customize the buttons to your desire.
my thoughts are that best to have two products that do something the best they can, in other words that they specialize... so MD/IRT is great for charting and data analysis... yes, they have chart trading and systems development, but RTL leaves a lot to be desired for systems and it is ok for custom indi's... but that is IMO what they should focus on charting/data analysis... for Order Entry (chart based, DOM based, system based) I rather use something that specializes on that only... the moment a vendor starts diversifying their feature sets to increase their product market base and broaden their revenue stream, something gets hurt... quality/service/etc... just look at NinjaTrader.....
let's us hope that MC wont go the same route by wanting to have a DOM vs. improving their charting/analysis and systems development platform with new features that would add value and increasing their user base given the value add... I still think them diverging into having a DOM is a mistake on their business objetive roadmap ... their focus should have been extending the feature set for their charting and algo execution, and adding more brokers for executing those systems/algo... there are lots of things it doesnt do today that should be doing as a charting/systems pkg...
A few years ago market delta and IRT were separate companies without any relationship. MarketDelta had their footprint chart and IRT had their own footprint chart. I was using IRT a few years ago and their footprint chart was part of the standard package. Chad, who is a great programmer, wrote the code and his footprint chart was better than that of Trevor's at MarketDelta. When Trevor learned about this he was obviously upset and in order avoid legal complications the two companies reached an agreement where IRT would no longer provide the footprint chart which would only be provided by MarketDelta. Then Chad came up with the volume breakdown indicator and the rest is history. The companies remain as two separate entities but it is Chad who is the brains behind the coding of MarketDelta's footprint charts.
On screen trading and execution is all well and good but it allows all these vendors to show so called trades with out showing a Dom or account number..
I noticed that you tube is full of people showing so called trades that they claimed there method took,,, notice how none of these guys really use anything else to show there trades now..
I use MD and have been a user for over 2 years the tools within MD in my opinion are the best on the market and I can not trade with out it, even gomi or all the other attempts do not show what I want to see, they more than likely can but would need a lot of coding.
So regardless to who did what and why I thank god its was produced.