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I'm just curious about something... with this new service package, being platform, orderflow and routing, what if something goes wrong? Who would be financially responsible ? All the other guys like TT, Rithmic, etc have been doing this for years and still have issues...
You should do your own due-diligence and always read the fine print.
From what I have seen in many cases, and I believe it to be the case with Sierra- these software and service companies generally limit their liability to no more than the cost of the goods and/or services they provide you, and this is accepted by the end user if you decide to use their software/service.
We are traders, we take risks. You need to monitor your position, and if something looks off- immediately call your broker to verify and perhaps force liquidate to minimize loss or potential for loss if systems are not acting as expected.
I think that if it comes to anyone's liability for data or order routing problems, it's basically going to be let the buyer beware, or simply, law of the jungle.
There will be cases where it is not that way, but if a person goes in with that expectation, then he won't be unpleasantly surprised.
I do think companies will generally try to correct things, but I also think that they have their own self-interest in view as well. So I would just take these as additional risks of trading.
Bob.
When one door closes, another opens.
-- Cervantes, Don Quixote
Two things I have learned with using SierraCharts for a few years are
1. Get good at searching the support board for the problem you are having or info you are seeking - if you are asking it is very likely already been solved/answered.
A quick google search gets it in minutes typically.
2. Get good and comfortable with reading the various logs - if something is not going right or getting an error it usually tells you, so get familiar with the various logs.
It is not beginner friendly for sure, but you can do so much with it - the limits are your imagination and effort in learning how to modify or program it for what you want it to do. It ain't plug-and-play!
Sierra Chart = F35 Lighting
Sierra Chart != Cessna 172
It's powerful, and can do more than virtually any package. But it probably is not the best plane for a total beginner.
A few hours in the seat though, and with experience... you'll realize the sky is the limit.
I´ve used a lot of platforms over the years and Sierra is hands down the best I´ve encountered.
It´s super fast, unbelievably adaptable and stability is rock solid.
I agree with others that platform choice is very personal thing, but I reckon if someone is complaining about paying 30-40 bucks a month for what Sierra provides, then they may want to consider if they´re in the right profession.