Welcome to NexusFi: the best trading community on the planet, with over 200,000 members Sign Up Now for Free
Genuine reviews from real traders, not fake reviews from stealth vendors
Quality education from leading professional traders
We are a friendly, helpful, and positive community
We do not tolerate rude behavior, trolling, or vendors advertising in posts
We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community. It's free for basic access, or support us by becoming an Elite Member -- discounts are available after registering.
-- Big Mike, Site Administrator
(If you already have an account, login at the top of the page)
I've documented this problem extensively over past 5 months with my broker but it continues. During fast markets, Gain data feed falls behind and can take anywhere from a few seconds to 5+ minutes to catch back up. Price on Gain's DOM or charts is incorrect during these periods making trading nearly impossible. My only saving grace is I also have Ninjatrader with IQ Feed data so I know when Gain gets out of sync.
Gain tells me they have identified problem with developers and are working on a solution (for past month now) but it does not seem to be a priority to fix or is just painfully slow. My frustration level each day is high when these delays occur.
Consider this a friendly warning to anyone considering Gain or who may not have a redundant reliable data feed like DTN IQFeed for comparison. I'm still hopeful they fix issue soon but am losing patience.
Problem continues... Yesterday for about 15 min. the EMinis were minutes behind! Below is from a Demo account on a separate computer. The same issue was on my trading computer in a live production account. (proving the issue is not my computer). Why the hell was the YM keeping up just fine?
In news today... "GAIN Capital Holdings, Inc. to be Acquired by INTL FCStone Inc. for $6.00 Per Share in Cash"
Will this make any difference in fixing their platform????? Or does it explain why they don't seem to care?
