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Chicago, IL
Experience: Advanced
Platform: OpenECry
Trading: Crude Oil, Soybeans
Posts: 22 since Nov 2010
Thanks Given: 22
Thanks Received: 12
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I've documented this problem extensively over past 5 months with my broker but it continues. During fast markets, Gain data feed falls behind and can take anywhere from a few seconds to 5+ minutes to catch back up. Price on Gain's DOM or charts is incorrect during these periods making trading nearly impossible. My only saving grace is I also have with data so I know when Gain gets out of sync.
Gain tells me they have identified problem with developers and are working on a solution (for past month now) but it does not seem to be a priority to fix or is just painfully slow. My frustration level each day is high when these delays occur.
Consider this a friendly warning to anyone considering Gain or who may not have a redundant reliable data feed like for comparison. I'm still hopeful they fix issue soon but am losing patience.

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