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I linked my trading to C2 for a week, and the only thing I can say is: it doesn't work.
No one trade was filled at my price, the majority of trades were filled at completely different prices. Many loss trades where profitable on C2 and vice-versa. Some trades were left open on C2, even if I closed it, and others were rejected with no valid reason.
And this was only from me to C2, I can't imagine what mess my subscribers would have received.
Reliability is zero.
To be honest, I tried also other automation services (tradency, zipsignals, rentasignal, zulutrade) and no one was reliable enough to trust.
The only good solution, for a good execution on the subscribers machine, between the machine which is sending the order, and your subscribers machine.
A good old tcp client/server can do the job, and the whole process won't take more than 200 or 300 ms, vs 5 or 10 s for C2.
C2 is good enough for swings, but not for sclaps.
I send orders from NT to C2 and from time to time there is a small discrepancy because of the lag from NT to C2, but it has worked as much in my favor as against me. In other words, I think it's a wash and not much different than a subscriber should expect from taking a trade from a third party signal.
My main complaint with C2 is the cut they take (30%) from the developer--it is too high in light of the service provided. A a result, I am in discussions with Stryker and World Cup.
Im gonna have to agree with jagui and others about collective2... I feel bad for people following it. Even if the system is profitable, C2 unfortunately has too many problems.
Its not just 30%, the ask subscribers to pay an extra $4 per r/t..... thats asinine. i start scaling at 1 point.... since they don't accept limit orders, subscribers will get 1 tick worst price than me because i trade the ES, since it goes market when i get filled, thats $12.5... Then, they take an extra $4 per r/t...
I make $47 after commission( i have a good commission schedule), subscribers make around $30 after commission and cost( assuming they pay only $4 commission to their own broker).... so essentially, anyone following me will under perform by about 37-40%
You guys are probably gonna think this is really funny. I sent an email to their tech support as to why some of the orders were not properly being sent to collective2 via ninjatrader ...ie entry was long, never got sent. Exit was 2 points above, that got filled on collective2. Therefore, I made 2 points, however, the poeple that would have been following me just got short..lol
I never got a reply, until today.... A MONTH LATER....lol
I used to have a system on Collective 2 and had the same execution problems that you describe. I am a scalper and was looking to document my track record. The support I received from Ninjatrader and C2 were very weak. I think the ONLY way to have a system on C2 if you use Ninjatrader is to manually put the orders directly into C2, which is cumbersome. Their system does go down from time to time also.... The subscribers would have been put through hell if I would have allowed subscribers, which, I wisely didn't until I fixed the problem. However, no one could fix the problem and I closed the system.
However if you do it directly onto the C2 site, you can verify if the order went through and was, indeed, executed. Otherwise, it is a nightmare, in my opinion.
Thank you for sharing your deep experience with the C2. True their system is quite problematic. I tried them on demo and what struck me was that the providers available (and not all of them) were there for only 7 days.