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Howdy @NT Brokerage and @NinjaTrader
Just wanted to give a thanks publicly for what you are doing.
After the whole Zen/Mirus debacle nice to see you step up and take the reigns.
With your track record as a Platform developer and interactions with numerous brokers hopefully you guys will produce an awesome option for traders. Must say though hope you re-examine your partnerships with all of the brokers that gave/give and promoted you guys all of this time? From the surface it does seem they are getting a raw deal(obviously don't know the behind scenes stuff that goes on) Time will tell as always does
Appreciate all yall do and wish you continued success!
Can you help answer these questions from other members on NexusFi?
@NT Brokerage - you guys must be swamped with a deluge of applications; can you let applicants know if things are going smoothly or if some days would be needed for you to clear a backlog? Just some reassurance! And apologies for unsolicited advice!
The problem I have faced so far is July 3rd I had sent my application, I had to call few times to NT to en quire about the status of my application. I did not receive a confirmation if my application is ok or any thing is required from my end until today,
earlier today ( July 9th) I did receive an email that need that they need my spouses ID. which I sent but heard nothing about any issues on account transfer., I called again today to check on account transfer and I was told I need to write the clearing firms name rather than Introducing brokers name on the account transfer form.
Yes, we are swamped with new account applications and that has created a backlog. Although I am happy and grateful to have such a problem I understand that a quick turnaround in opening an account is critical. As such, I have spoken with my team late this afternoon and they will add resources to the brokerage operations team responsible for the new account opening process first thing in the morning. I expect to have this backlog cleared by early next week.
I heard that NinjaTrader Platform users will no longer be able to open new accounts with brokers other than NinjaTrader Brokerage after the 15th of this month. If this is true, I hope that NinjaTrader reconsiders this decision. Personally I would prefer to be able to continue using NinjaTrader with any broker and my guess is that most traders would appreciate the same freedom as well. Even though I have an account with NinjaTrader Brokerage, today I applied for an account with Optimus Futures to make sure I meet the deadline. Based on my research, Optimus seems like a great broker with excellent customer service, solid technical support and competitive commissions. I wish NinjaTrader Brokerage the best and hope that they reach the same level of success that they have reached with their platform business.