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I have the same ofa program and never had an issue with DB.
I have had glitches with it last winter, but DB responded quickly and he
fixed them . I was actually surprised how quickly he got back to me.
Otherwise it's an interesting program , but you have to work with it and
don't expect it to be the 'answer' or 'holy grail' .
Stay with it...
Cheers, Greg K.
Can you help answer these questions from other members on NexusFi?
I bought new hardware last month and had an issue to reinstall/activate OFA
DB provided remote support on very short notice (like in less than 30 minutes)
he workd for 15 minutes on it and found the issue
i am in europe, difference on decimal point and comma
It is the second time he helped me
service provided by DB is good and very correct
To be fair to @tikard, I owned OFA a few years ago and noticed that DB tends to not be as tolerant of some folks who ask what he considers dumb or repetitive questions. I understand that can be annoying, but it was obvious he was exasperated on more than one occasion.
Sorry but it was not a dumb or repetitive question. It was definite bugs in the software. He is short fused and arrogant. It is okay those things usually catch up with people in life.
Took bootcamp from him and that was the one of the biggest ripoffs ever.
Poor quality presentation, lack of flow, technical issues and no attempt to follow-up.
It was 10% the quality of the things he put on Big Mikes.
Maybe some have had good response from DB but I can not recommend OFA.
The moderator of the room apologized for his behavior.