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If it was me and I was still on zenfire I would have to go to a different feed. Just reading through these posts even if they resolve some of the immediate issues can the feed be trusted? It can take time to work kinks out on anything new or in this case essentially reconfigured without rithmic. It will have to be time tested imo to determine if reliable. There are a lot of ways to lose money in trading and feed issues is not a way I want to lose. Open orders that you do not know are open is about as terrifying of a scenario as I can imagine as a trader.
"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
Is their any liability on the part of Mirus for so many traders losing money? After reading through the posts it does appear to be at-least partial negligence with so little communication coming from a broker that has clients losing money because their clients are unaware of the status of their data feed.
Login to your RCG or Dorman portal to verify your account ballance. I wouldn't expect the Mirus backend to be giving anyone accurate results at the moment. Personally I would be very happy to see a zero balance on my Mirus account right now as I've signed the transfer papers to Optimus. You may consider migrating as well.
This behavior from Mirus is unacceptable. I have send them 2 emails and I have no response back then they send an email to all the clients with this statement:
As a reminder, the potential does remain for delays in market data for both Eurex and ICE. ZenFire expects that these delays will be significantly reduced by Sunday, January 5th.
So for what I have understand on Monday there data that you get from them will be delayed!
I have reed all over here and on Ninjatrader forum that clients where filled and closed there positions and on the next day they had a margin call because there closed position was indeed not closed but still open!
I have transferred my trading account. Was expecting to be trading on 6 January after 2 weeks of vacation but now it will be in the end of the week when my transference is complete.