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Unfortunately, Phillip Capital is no longer a site sponsor, so there isn't much I can do with it other than raise awareness.
If any of you experienced this via NinjaTrader Brokerage using Phillip as your FCM, then I encourage you to contact @NT Brokerage and make certain you are taken care of.
That's amazing. So you wake up, see that you suddenly seem to have a position on and you're not supposed to close it immediately because you don't recognize that trade?!?!
I turned on today and was up $2500 and thought I accidentally left a position open, but they would have kicked me out anyway.
So I flattened the positioned. And made a few more trades.
Still waiting on a response from NT.
Yeah, they told me that I was flat since yesterday and that I went long. It was 1 NQ contract and I took last trade yesterday around 11am EST and did not touch the platform after that. so it recorded that I was short @13450
If I didn't call the help desk I would have been long NQ @ 13594 all day (just now it would be a profitable position.