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In lieu of this rather unusual circumstances, we appreciate you joining Optimus.
Thank you for the business and trust.
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
in my opinion, absolutely no problems if many refuse platform of NT
you always have a chance to look around and see that there are more worthy of the platform as Sierra Chart
* If investing gets too difficult for a seventh grader to understand, the system is needlessly complex
* Markets produce an enormous volume of information, much of which is redundant
* In every game and con there's always an opponent, and there's always a victim. The trick is to know when you're the latter, so you can become the former
We will provide support to every platform equally, and let our traders decide which one is the best for them.
Our policy when it comes to customers who need help in choosing a platform is to advise based on the user's experience and expectations.
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
Just wanted to say after the Mirus/ZenFire debacle last year, I switched to Optimus and am pleased with the service provided by the brokerage and @mattz . I'm pretty tied to Ninjatrader since all of my automated systems run in NT so I have no intention of ditching NT. I plan to stay with Optimus until they give me a reason to leave. Plus, the NT brokerage is so new and I'm so disenchanted with Mirus that I'm in no rush to something that failed me before only to maybe save a few dimes on my round-turns.
Same feeling on my side. I really like Mattz's attitude. I know in business there is no sentiment but boy it must have hurt him quite a bit. Given Ninja has changed the rule by becoming a broker, i was wondering if i would be allowed to sell my licence to someone else. I might change platform in the future. Heck! most people living in Canada can't sign with Ninjatraderbroker even if they wanted. What a deal!
I also have to second the sentiment. I had been with Mirus for the last 4 years and even stuck with them through the zenfire fiasco and the very poor support they provided through that ordeal, but when they doubled their CL margins without even emailing a warning I started looking around.
I've been with Optimus only a week but so far it has been smooth and the one issue I had with NT was quickly resolved after calling their support line (I had an old version of NT).
Like Shodson said, what is the big deal about saving 10 or 20 cents on an order that has a profit target in the hundreds of dollars and trades once or twice a day tops ? Maybe this is relevant for someone who's scalping $10-$20 trades dozens of times a day or doing some HFT stuff, I don't know. I never understood the whole mentality of saving a few pennies per trade.
In any case, for me trading CL with 1/3 the margin that Mirus had is a huge deal so I'm very happy I made the switch to Optimus.
I sincerely appreciate all those who have voiced their support and expressed the desire to see Optimus and NinjaTrader continue to work together in the years to come as we have in years past. While I am saddened that Optimus will not be able to refer new traders to the NinjaTrader platform, I want to reiterate to our existing Ninjatrader clients that we will continue to support you with the same guidance and expertise we always have.
When I founded Optimus my goal was to provide a knowledgeable, efficient, and pleasant support network for our traders. As online trading became more popular and accessible to retail traders the trading platforms became more robust, feature-filled, and capable. The advancements in technology have brought many new opportunities for traders, but they have also introduced new complexities. This brought me to the conclusion that it was not enough for brokerages just to provide a ‘gateway’ for orders to be placed: They MUST understand the software!
With this philosophy in mind we made it a top priority to learn about our technology offerings inside and out so that we can quickly provide seamless support whether it be a basic question or a time-sensitive issue where a comprehensive understanding of all the moving parts involved is essential. This approach has meant that our customers can let us do the legwork to resolve their inquiries rather than entering a loop where a brokerage representative directs the user to the platform vendor’s support only to be directed back to the brokerage without a resolution in sight. One specific example I would use here that illustrates our commitment to platform support was a NinjaTrader-exclusive plugin we developed that allowed our clients to send us a message directly from a NinjaTrader chart. This meant swift access to the Optimus team for quick inquiries without having to even minimize a window!
Not only do I believe it is important to provide a successful support avenue for customers, but I also believe in ‘teaching a man how to fish.’ In addition to becoming proficient and learning the ins and outs of a platform we also wanted to share this accumulation of knowledge that we worked hard to obtain for our customers. This means we did not limit ourselves just to improving our support experiences. We also aimed to give back to the trading community and our customers by producing public educational resources in the form of video libraries, newsletters, free live education presentations, dedicated forums, and more. What I didn’t realize was that over time our clients became more comfortable and competent and we received less support inquiries. In other words, our customers gained a deeper understanding and our team was able to take on new challenges with the increase in efficiency.
Unfortunately, I have found that the competition in the industry has not always tried to acquire customers with the dignity and decency clients deserve, and quite frankly this has placed a burden on prospective traders who are weighing out their options. I would like to point out that we at Optimus have always strived to be straight-forward and unbiased when it comes to our technology offerings. If a prospect were to call in and ask about NinjaTrader — we would address them in the context of NinjaTrader and not try to steer them in any direction other than their best interests. I understand that not all brokerages have operated this way, nor have they provided the resources or support that customers should expect. However, to be quite honest, I’m at a loss to see what more Optimus could have done to differentiate our services from those brokerages who would be considered by some ‘lead leachers’, or those who failed to provide adequate support for their ‘supported’ platforms.
Due to our reputation, we are often approached by platforms asking us to carry them as our ‘Flagship’ software. We believe every trader is different and has different needs in a software product which is why we shy away from recommending ‘one size fits all’ approaches. Although we do not wish to push anyone’s specific agenda, we are examining new solutions for our customers so we can give an ethical and transparent overview of functionalists, work-flows, capabilities, and limitations of all of our offerings and potential new offerings so that our customers are well informed of their options.
I take these recent changes in business relationships as an opportunity for Optimus to focus more on technology and service rather than the lowest commission rate or “$1,000 Minimums” which tends to attract perpetual paper traders and those who may be better served observing the markets before committing their risk capital.
We are excited to continue making progress in this field, and we will be happy to share new news as it comes with the many of your who have been so supportive of Optimus. I assure you we have big plans for the future and not just another ‘promotional’ piece.
It’s time to set the bar higher.
Matt Zimberg
President
Optimus Trading Group
THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]